AC201_EN_Col92_FV_Part_A4 - dunning (第5页)

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AC201 Lesson: Dunning Program Configuration

Figure 61: Dunning Levels

The minimum number of days in arrears is set as a default in the system: The

system proposesthe LineItemGracePeriodasthefirst dunninglevel. For all

furtherdunninglevels,thesystemaddsthedunningintervalindaystothedaysin

arrears of the previous dunning level.

Foreachdunninglevel,youcanspecifythatinterestistobecalculated.

If you choose the Always Dun option, dunning notices are printed even if the

dunning proposals have not changed since the last dunning run. A dunning

proposalisconsideredchangedifitfulfillsatleastoneofthefollowingcriteria:

• Atleastoneitemhasreachedadifferentdunninglevel

• Anew item was addedto thedunning notice

• The dunninglevelof theaccount waschanged

Theitemscanbeprintedtogivethecustomer/vendoranoverviewoftheoverall

account balance.

Youcanenteranumberofdaysifapaymentdeadlineforpaymentoftheoverdue

itemsistobespecifiedinthedunningnotice. Thisnumberisaddedtotheissue

dateofthepaymentrun. Theresultisthepaymentdeadline.

You can print a dunning notice in a legal dunning procedure, even though no

further account movements have occurred.

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Unit3: AutomaticDunning AC201

Figure 62: Expenses/Charges

Dunningchargesaredefinedforeachcurrencyanddependonthedunninglevel.

Youcanusethewordprocessingfeaturestoprintthesechargesondunningforms.

Thedunningchargecanbeeitherafixedamountorapercentageofthedunned

amount. If you have defined a percentage dunning charge, you cannot enter a

fixed dunning charge at the same time.

Youcansetaminimumamountateachdunninglevel.

Figure 63: Minimum Amounts

Iftheminimumamountforoverdueitemsisnotreachedinadunninglevel,the

itemsinthisdunninglevelareassignedtothenext lowest levelandthesystem

checkswhetheradunningnoticecanthenbecreatedinthisdunninglevel.

If you have specified a minimum percentage, the limit must also have been

reached or exceeded.

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AC201 Lesson: Dunning Program Configuration

Figure 64: Dunning texts

Thedunningprogramcangeneratepaymentadvicenotes, dunningnotices,and

payment forms.

InSAPERP2004andlater, another technologyisavailablefor generatingand

printingformsinadditiontoSAPscriptandSAPSmartForms: PDF-basedforms

based on Adobe technology.

Formoreinformationonformlayout, seetheSAPscriptdocumentationandthe

SAPscript course, BC460.

Asummaryofthemostimportantsourcesofinformationondesigningformswith

SAPSmart FormsisavailableinSAPNote526824.

Figure 65: Environment

IntheCompanyCodeDunningControlscreen,youcanspecifywhetherdunning

noticesare tobecreatedseparatelyby dunningarea rather than by account for

a company code. If you choose this option, the dunning data in the business

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Unit3: AutomaticDunning AC201

partnermasterrecordisupdatedaccordingtodunningareas. Adunningareaisan

organizationalentity,thatis,asubstructureofacompanycodethatisresponsible

for dunning.

Incontrasttostandarddunning,whereallitemsatalldunninglevelsaredunned

withonedunningnotice,youcanchoosetouseaseparatedunningnoticewitha

differentaccompanyingtextforeachdunninglevelinanaccount.

Ifyouwanttosortyourdunningnoticesanditemsaccordingtospecificcriteria,

you can maintain sort variants.

Standardtextshavetobeassignedtoacompanycodeand(optionally)adunning

area. Astandardtextcontainsthetextfortheletterheaderwhichcanincludea

companylogo andatelephonenumber, forexample.

Adunningkeydeterminesthatthelineitemcanonlybedunnedwithrestrictions

or istobedisplayedseparatelyonthedunningnotice.

Adunningblockpreventsaccountsanditemsfrombeingdunned.

Youcanmaintaintheinterestratetobeusedtocalculatefortheinterestdueon

debit balances.

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AC201 Lesson: Dunning Program Configuration

Exercise 9: Dunning Program

Configuration

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Set up a new dunning procedure

Business Example

YourcompanycodeAC##(##=yourgroupnumber)wantstouseanewdunning

procedure.

Yourcustomerhasafewquestionsregardingthedunningprogram,suchashow

many dunning levels the SAP system has.

Task 1:

Create a new dunning procedure. It is to contain four levels, and dunning is

to be carried out once a week.

1. NamethedunningprocedureGR##(##=yourgroupnumber)andcreateit

by copying dunning procedure 0001.

2. Checkthefollowingsettingsinthe“Overview”andmaketheappropriate

changes if necessary:

- Thedunninginterval in days should be7.

- 4 dunning levels are used.

-Theminimumdaysinarrears(account)shouldbe3.

-Thelineitem graceperiodsshouldbe2 days.

-Only standard transactionsshould bedunned.

-Thereferencedunningprocedurefortextsisdunningprocedure0001.

3. Inthe“DunningLevels”view, makesurethatthefollowingvalueshave

beendefinedfor your dunningprocedureGR##:

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 1 as two days.

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 2 as nine days.

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 3 as 16 days.

Continued on next page

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Unit3: AutomaticDunning AC201

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 4 as 23 days.

4. The following print settingsshould be configured for the dunning levels

(“DunningLevels”view)inyourdunningprocedureGR##:

-Dunningshouldalwaysbecarriedoutatthefourthdunninglevel.

-Allitemsshouldbeprintedfordunninglevels3and4.

-Thedunningnoticeshouldincludeapaymentdeadlineforpaymentofthe

overdueitems. Fivedaysshouldbeaddedtotheissuedateofthepayment

run for dunning level 3, that is, 5 daysmust be entered in the“Payment

Deadline” field.

5. The following settings for charges should be defined for your dunning

procedure GR## (“Charges” view): The charges are maintained in the

currency used byyour companycode AC##.

Atdunninglevel1: Fromdunningamount5,thefixeddunningchargeis2.

Atdunninglevel2: Fromdunningamount10,thefixeddunningchargeis5.

Atdunninglevel3: Fromdunningamount20,thefixeddunningchargeis10.

6. Maintaintheminimumamounts(“MinimumAmounts”view):

Aminimumamountof3isrequiredforadunningnoticeforlevel1.

Aminimumamountof5isrequiredforadunningnoticeforlevel2.

Aminimumamountof3isrequiredforadunningnoticeforlevel3.

Aminimumamountof20isrequiredforadunningnoticeforlevel4.

7. Thefollowingsettingsaretobedefinedforthedunningtexts(“Dunning

Texts” view): A dunning notice is to be created for each dunning level.

Companycode1000istobeusedasthereferencecompanycodeforyour

dunningprocedure. Saveyourdunningprocedure.

Task 2:

Next, test your new dunning procedure.

1. Enter your new dunning procedure GR## in the master data for your

customer Customer##.

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AC201 Lesson: Dunning Program Configuration

Solution 9: Dunning Program

Configuration

Task 1:

Create a new dunning procedure. It is to contain four levels, and dunning is

to be carried out once a week.

1. NamethedunningprocedureGR##(##=yourgroupnumber)andcreateit

by copying dunning procedure 0001.

a) On the SAP Easy Access screen, choose: Accounting →Financial

Accounting → Accounts Receivable → Periodic Processing →

Dunning (double-click)

Environment →Change Configuration

DunningProcedure→NewDunningProcedure

FieldNameorDataType Values

Dunning Procedure GR##

Description GR.##; 4-level; weekly

Dunning Procedure → Copy

Dunning Procedure 0001

Continue (Enter)

Stay in this screen.

2. Checkthefollowingsettingsinthe“Overview”andmaketheappropriate

changes if necessary:

- Thedunninginterval in days should be7.

- 4 dunning levels are used.

-Theminimumdaysinarrears(account)shouldbe3.

-Thelineitem graceperiodsshouldbe2 days.

-Only standard transactionsshould bedunned.

Continued on next page

157

FieldNameorDataType	Values
Dunning Procedure	GR##
Description	GR.##; 4-level; weekly

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Unit3: AutomaticDunning AC201

-Thereferencedunningprocedurefortextsisdunningprocedure0001.

a) Check the following settings in the “Overview” and make the

appropriate changes if necessary:

FieldNameorDataType Values

DunningIntervalinDays 7

No. ofDunningLevels 4

Minimum Days in Arrears 3

(Account)

LineItemGracePeriods 2

StandardTransactionDunning X

ReferenceDunningProcedurefor 0001

Texts

Hint: If necessary, use the “Screen Up/Down” button to

deselectallthespecialG/L transactions.

3. Inthe“DunningLevels”view, makesurethatthefollowingvalueshave

beendefined for yourdunningprocedureGR##:

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 1 as two days.

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 2 as nine days.

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 3 as 16 days.

Continued on next page

158

FieldNameorDataType	Values
DunningIntervalinDays	7
No. ofDunningLevels	4
Minimum Days in Arrears (Account)	3
LineItemGracePeriods	2
StandardTransactionDunning	X
ReferenceDunningProcedurefor Texts	0001

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AC201 Lesson: Dunning Program Configuration

Define the minimum number of days (in arrears) as the prerequisite for

reaching dunning level 4 as 23 days.

a) Inthe“DunningLevels”view, makesurethat thefollowingvalues

havebeendefinedforyourdunningprocedureGR##:

Goto → Dunning Levels

Field Nameor Data Dunninglevel Values

Type

DaysinArrears 1 2

DaysinArrears 2 9

DaysinArrears 3 16

DaysinArrears 4 23

Stay in this screen.

4. The following print settings should be configured for the dunning levels

(“DunningLevels”view)inyourdunningprocedureGR##:

-Dunningshouldalwaysbecarriedoutatthefourthdunninglevel.

-Allitemsshouldbeprintedfordunninglevels3and4.

-Thedunningnoticeshouldincludeapaymentdeadlineforpaymentofthe

overdueitems. Fivedaysshouldbeaddedtotheissuedateofthepayment

run for dunning level 3, that is, 5 days must be entered in the“Payment

Deadline” field.

a) Thefollowingprintsettingsshouldbeconfiguredforthedunninglevels

(“DunningLevels”view)inyourdunningprocedureGR##:

FieldNameorData DunningLevel Values

Type

AlwaysDun? 4 Selectthisoption

PrintAllItems 3 Selectthisoption

PrintAllItems 4 Selectthisoption

PaymentDeadline 3 5

5. The following settings for charges should be defined for your dunning

procedure GR## (“Charges” view): The charges are maintained in the

currency used byyour company code AC##.

Atdunninglevel1: Fromdunningamount5,thefixeddunningchargeis2.

Atdunninglevel2: Fromdunningamount10,thefixeddunningchargeis5.

Continued on next page

159

Field Nameor Data Type	Dunninglevel	Values
DaysinArrears	1	2
DaysinArrears	2	9
DaysinArrears	3	16
DaysinArrears	4	23

FieldNameorData Type	DunningLevel	Values
AlwaysDun?	4	Selectthisoption
PrintAllItems	3	Selectthisoption
PrintAllItems	4	Selectthisoption
PaymentDeadline	3	5

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Unit3: AutomaticDunning AC201

Atdunninglevel3: Fromdunningamount20,thefixeddunningchargeis10.

a) Thefollowingsettingsforchargesshouldbedefinedforyourdunning

procedure GR## (“Charges” view):

Goto → Dunning Charges.

FieldNameorDataType Values

Currency Your company code currency

AC##

Continue (Enter)

DunningLevel FieldNameorData Values

Type

1 From dunning 5

amount

2 From dunning 10

amount

3 From dunning 20

amount

1 Dunningcharge 2

2 Dunningcharge 5

3 Dunningcharge 10

6. Maintaintheminimumamounts(“MinimumAmounts”view):

Aminimumamountof3isrequiredforadunningnoticeforlevel1.

Aminimumamountof5isrequiredforadunningnoticeforlevel2.

Aminimumamountof3isrequiredforadunningnoticeforlevel3.

Continued on next page

160

FieldNameorDataType	Values
Currency	Your company code currency AC##

DunningLevel	FieldNameorData Type	Values
1	From dunning amount	5
2	From dunning amount	10
3	From dunning amount	20

1	Dunningcharge	2
2	Dunningcharge	5
3	Dunningcharge	10

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AC201 Lesson: Dunning Program Configuration

Aminimumamountof20isrequiredforadunningnoticeforlevel4.

a) Maintaintheminimumamounts(“MinimumAmounts”view):

Goto → Minimum Amounts

FieldNameorDataType Values

Currency YourcompanycodecurrencyAC##

Continue (Enter)

DunningLevel FieldNameorDataType Values

1 Minimumamount 3

2 Minimumamount 5

3 Minimumamount 10

4 Minimumamount 20

7. Thefollowing settingsaretobedefinedforthedunningtexts(“Dunning

Texts” view): A dunning notice is to be created for each dunning level.

Companycode1000istobeusedasthereferencecompanycodeforyour

dunningprocedure. Saveyourdunningprocedure.

a) Goto → Dunning Texts

FieldNameorDataType Values

Company Code YourcompanycodeAC##

AccTy Customer(setradiobutton)

Continue (Enter).

Choose “Back” (F3).

Save the entire dunning procedure.

Continued on next page

161

FieldNameorDataType	Values
Currency	YourcompanycodecurrencyAC##

DunningLevel	FieldNameorDataType	Values
1	Minimumamount	3
2	Minimumamount	5
3	Minimumamount	10
4	Minimumamount	20

FieldNameorDataType	Values
Company Code	YourcompanycodeAC##
AccTy	Customer(setradiobutton)

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Unit3: AutomaticDunning AC201

Task 2:

Next, test your new dunning procedure.

1. Enter your new dunning procedure GR## in the master data for your

customer Customer##.

a) On the SAP Easy Access screen, choose: Accounting → Financial

Accounting→AccountsReceivable→MasterRecords→Change

FieldNameorDataType Values

Customer Customer##

Company Code YourcompanycodeAC##

Continue (Enter).

Choosethe“Correspondence”tab(underthecompanycodedata)

FieldNameorDataType Values

Dunning Procedure GR##

Save.

162

FieldNameorDataType	Values
Customer	Customer##
Company Code	YourcompanycodeAC##

FieldNameorDataType	Values
Dunning Procedure	GR##

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AC201 Lesson: Dunning Program Configuration

Lesson Summary

You should now be able to:

• Describethestructureofthedunningprogramconfiguration

• Configurethe automaticdunning program

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Unit3: AutomaticDunning AC201

Lesson: Parameters for the Dunning Run

Lesson Overview

Thislessondiscussesindetailtheparametersthatareenteredforthedunningrun.

Lesson Objectives

After completingthislesson, you will beable to:

• Explain thepurpose of dunning parameters

• Enter the parameters for a dunning run

Business Example

Up to now, your company has been using different dunning runs for different

customergroups. Thecolleaguesresponsiblewouldliketoknowifthisisalso

possible in the SAP System and, if so, how.

Figure 66: Maintain parameters

Everydunningprogramrunisidentifiedbythefollowingtwofields:

• Run date

• Identification

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AC201 Lesson: Parameters for the Dunning Run

Therundatedoesnothavetobetheactualdatewhentheprogramisexecuted,

butthisisrecommended. Itsmainpurposeistoidentifytheprogramrun.

TheIdentificationisusedtodifferentiatebetweenprogramsthathavethesame

run date.

Theparametersprovidethedunningprogramwithinformationonthedunning

run. Youcancopytheparametersfromexistingdunningruns.

Figure 67: Open Item Selection

Withtheparameters,youtellthedunningprogramwhichdocumentsandaccounts

inwhichcompanycodesitshouldexamineforoverdueitems.

Youcanalsoactivateanadditionallog,whichyoucancheckafterthedunning

run toseewhethertherunwassuccessful. Usethislogfortestingandtraining

purposesonlysinceitrequiresalotofsystemresources.

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Unit3: AutomaticDunning AC201

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AC201 Lesson: Parameters for the Dunning Run

Exercise 10: Parameters

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Checkyourknowledgeofthepurposeofparametersinthedunningprogram

Business Example

Yourcustomer wishestouseseveral dunningrunstoprocessmanyaccountsin

smaller groups.

Task:

True or false?

1. The run date is alwaysthe datewhen a certain dunning run issupposed

to be started.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

2. Theparametersspecifytheaccountsanddocumentsthataretobeincluded

in the dunning run.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

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Unit3: AutomaticDunning AC201

Solution 10: Parameters

Task:

True or false?

1. The run date is always thedate when acertain dunning run issupposed

to be started.

Answer: False

TheRunonfieldisalsousedtoidentifydunningruns. Itdoesnothavetobe

thedatewhenthedunningrunisactuallyperformed.

2. Theparametersspecifytheaccountsanddocumentsthataretobeincluded

in the dunning run.

Answer: True

You can use the parameters to select the accounts and documentsfor the

dunning run.

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AC201 Lesson: Parameters for the Dunning Run

Lesson Summary

You should now be able to:

• Explain the purposeof dunning parameters

• Enter the parameters for a dunning run

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Unit3: AutomaticDunning AC201

Lesson: The Dunning Run

Lesson Overview

Adunningruniscarriedout togenerateaproposal list.

Lesson Objectives

After completingthislesson, you will beable to:

• Describehowthedunningprogramcreatesthedunningproposaldataset

Business Example

Your company wants to check the dunning notices proposals created by the

systemandeditthemmanuallyifnecessary. Yourcolleaguesfromtheaccounting

departmentneedtoknowhowadunningproposallistiscreated. Theyalsowould

like to find out which internal processing steps are carried out by the system,

and what logic is used to do so.

Figure 68: Dunning Run

The dunning run creates a dunning proposal that can be edited, deleted, and

re-created as often as necessary.

Ifnecessary,youcanautomaticallyprintoutthedunningnoticesdirectlyafterthe

dunningrun. Inthiscase,youdecidenottoeditthedunningproposals.

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AC201 Lesson: The Dunning Run

Figure 69: Steps in the Dunning Run

Thedunningruncanbedividedintothethreestepsaboveformoreclarity.

• Step1: AccountSelection. Inthissteptheprogramcheckswhichaccounts

shall be considered in the dunning run according to the parameters and

configuration.

• Step2: DunLineItems. Inthisstep,thesystemcheckswhichlineitemsare

overdueintheselectedaccountsandwhichdunninglevelshouldbeapplied.

• Step3: DunAccounts. Inthisstep, thesystemcheckswhetherpayments

have to be dunned for an account and, if so, which dunning level should

be used.

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Unit3: AutomaticDunning AC201

Figure 70: Account Selection

Account selectionisthefirst stepinthedunningrun.

Theprogramchecksalltheaccountsusingthecriteriaenteredintheparameters. If

theyfulfillthesecriteria,theaccountsareincludedinthedunningrun. Otherwise,

they are ignored.

The following criteria must be fulfilled:

• Adunningproceduremustbeenteredinthemasterdata.

• Thedateofthelastdunningrunenteredintheaccountmustbeearlierthan

thedunningintervaldateofthedunningprocedure.

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AC201 Lesson: The Dunning Run

Figure 71: Due Dates forReceivablesand CreditMemos

Receivablesaredueattheduedatefor netpayment.

Usuallythepaymenttermsofacreditmemodonotapply. Instead,thefollowing

rules are valid:

• Ifacreditmemoisinvoice-related,ithasthesameduedateastheinvoice.

• Allothercreditmemosaredueatthebaselinedate.

If you want the payment terms in a credit memo to apply, you have to enter V

in the Invoice reference field.

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Unit3: AutomaticDunning AC201

Figure 72: Clearing with CreditMemos orVendorItems

Theduenetdebititemsontheaccountareclearedwiththeduenetcredititems.

Thecredititemsareassignedtothedebititemswiththehighestdunningleveland

are cleared with these items.

Ifyouhavechosenclearingbetweencustomerandvendor,theduenetcredit

items in the vendor account are also cleared with the items with the highest

dunninglevel. Thesamedunningproceduremustbedefinedforboththecustomer

and vendor.

Generalcheck: Afteralltheduedebititemshavebeenclearedwiththeduenet

credititems,theaccountmusthaveadebitbalanceforittobedunned.

If you set the “Dunning Letter Even if Account Balance Is Positive” flag in

Customizingforthedunningprocedure,however,thisbasiccheckoftheaccount

balanceisignored: Dunninglettersarecreatedregardlessoftheaccountbalance.

Note: Inanycase,thetotalofoverdueitemsforeachdunningnoticemustbein

debit; otherwiseno dunning notice isgenerated.

Thedunningnoticelistsalltheitemsthatwerecleared.

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AC201 Lesson: The Dunning Run

Figure 73: Dunning Dates

Thedifferencebetweentheduedateandthedunningdateisthefollowing:

• Duedate: Daybywhichtheliabilitiesshouldhavebeenpaid.

• Dunningdate: Daywhentheoverdueitemsaredunned.

Everydunneditemmustbeoverdue,butnotalloverdueitemsaredunned.

Usuallyallitemswhichareoverdueatthedateofissuehavetobedunned.

Iflineitemgraceperiodshavebeendefinedinthedunningprocedure,onlythose

itemsthatarestilloverdueafterthegracedayshavebeendeductedaredunned.

Figure 74: Dunning Block in Items or Accounts

Ifitemsareoverduebutthereisadunningblockintheitem, thesystemadds

these items to the blocked items list.

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Unit3: AutomaticDunning AC201

If payments have to be dunned for an account, but the account contains a

dunningblock,thesystemaddstheaccounttothelistofblockedaccounts.

Figure 75: Payment Method in the Item orAccount

Ifapaymentmethod forincomingpayments hasbeen specifiedforanitem,

theitem isusuallynot dunnedbecausethepaymentprogramisresponsiblefor

collectingthemoney. Theseitemsareonlydunnediftheyhaveapaymentblock.

If payments for accounts are to be dunned, apayment method for incoming

paymentsisspecifiedinthemasterdata,thesystemusuallydoesnotdunthem

because the payment program is responsible for collecting the money. These

accountsaredunnedonlyiftheyhaveapaymentblock.

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AC201 Lesson: The Dunning Run

Figure 76: Dunning Levels for Line Item

Eachdunningprocedurecontainsuptoninedunninglevels.

The dunning notice wording is usually influenced by the dunning level. The

higherthedunninglevel,thestrongertheformulationinthedunningtext.

Each item to be dunned is assigned a dunning level according to its days in

arrears. For invoice-related credit memos, thedunninglevel of the invoice is

used. Fromonedunningruntoanotherthedunninglevelcanonlyberaisedby

one, that is, no dunning levelscan beskipped.

Whensettingupadunningprocedure,thesystemdefaultsthenumberofdaysin

arrears on thedunning levels screen. Thesystem proposes theline item grace

periodsasthefirstdunninglevel. Forallfurtherdunninglevels,thesystemadds

thedunningintervalindaystothedaysinarrearsofthepreviousdunninglevel.

Hint: Although you can overwrite these default values, we do not

recommend it.

Dunningprocedureswithonlyonedunninglevelarereferredtointhesystemas

payment reminders. Theseproceduresareused for very importantcustomers

andpubliccorporations. Byusingtheseprocedures,youcanmakesurethatthese

customers receive only a payment reminder.

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Unit3: AutomaticDunning AC201

Figure 77: Dunning Keys

Byassigningdunningkeys tocertainitems, youcanprevent theseitemsfrom

exceeding a certain dunning level.

Figure 78: Minimum Amounts per Dunning Level

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AC201 Lesson: The Dunning Run

Thetotalamountofalltheitemsinanaccountwithacertaindunninglevelmust

begreaterthanadefinedminimumamount. Therelationshipbetweenthetotal

amountandthetotalopenitemsmustbegreaterthanaminimumpercentage.

Ifthisisnotthecase,theitemsaresettoalowerdunninglevel.

Hint: Usually,theminimumamountsandpercentagesathigherdunning

levelsaregreater than thoseat lower levels.

Figure 79: Minimum Days in Arrears (Account)

Theaccount canonlybedunnedif at leastoneitemhasreachedtheminimum

days in arrears per account.

Intheexampleabove, item4 hasmoredaysin arrearsthan theminimumdays

inarrears(account). Asaresult, theaccount isdunned. Thedunneditemsare:

Item1,item3,anditem4. Item2isnotdunnedbecauseitisstillwithintheline

item grace period.

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Unit3: AutomaticDunning AC201

Figure 80: Dunning Level in Account

Theaccount getsthehighest dunning level of alltheitemstobedunned. If all

itemsaredunnedwithonedunningnotice,thedunningtextiswordedaccordingto

highest dunning level.

Note that thedunning levelsarenot yet entered inthe itemsor accounts. This

happenslaterwhenthedunningnoticesareprinted. Atthispoint, however, the

dunning levels havealready been determined.

Figure 81: Dunning Requirements

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AC201 Lesson: The Dunning Run

Afterithasdeterminedthedunningdata,thesystemcheckswhetherdunningis

really necessary. Normally, it is not necessary to senda dunning notice if the

dunning data has not changed since the last dunning run. This means that an

accountisonlydunnedifoneofthefollowingconditionsisfulfilled:

• Thedunningdatahaschangedsincethelastdunningrun.

• The Always Dun? checkbox has been selected for the dunning level.

Thisoption isusuallyselectedfor thelast dunningleveland for payment

reminders(dunningproceduresthatcompriseonlyonedunninglevel).

Accountsinalegaldunningprocedurearesubjecttoadifferentrule. Ifthestart

date of the legal dunning procedure isentered in the account master data, the

accountisalwaysdunnedifoneofthefollowingconditionsisfulfilled:

• Postings havebeenmadesincethelastdunningrun.

• TheAlwaysDuninLegalDunningProcedureindicatorisselected.

Hint: Thesystemdoesnotsendanydunningnoticestoacustomerwith

legaldunningprocedure,evenifthedunningdatahaschanged. Itdoesnot

makeanysensetosendadunninglettertoacustomerwhohasobviously

notrespondedtoanypreviousdunningnotices. Ifanaccountisdunned

according to one of the criteria above, an internal note is printed on a

specialformandsenttothelegaldepartment. TheAlwaysDuninLegal

DunningProcedurefieldshouldbeselectedtoprevent anyopenitems

that were posted before the start of the legal dunning procedure from

being overlooked.

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Unit3: AutomaticDunning AC201

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AC201 Lesson: The Dunning Run

Exercise 11: The Dunning Run

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Checkyourknowledgeabouttheprocessofcreatingthedunningproposal

Business Example

Before printing dunning notices, your customer would like to check them and

change them if necessary.

Task 1:

Whyisitrightinsomecasesthatoverdueitemsarenotdunned?

1. Listsomereasonswhyoverdueitemsmightnotbedunned:

Task 2:

The dunning proposal consistsof several steps.

1. Listthemainstepsinvolvedincreatingthedunningproposal:

Task 3:

True or false?

1. The payment terms of a credit memo usually do not apply, and the due

dateiseithertheduedateoftheassociatedinvoiceorthebaselinedateof

the document.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

Continued on next page

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Unit3: AutomaticDunning AC201

2. Everydunningproceduremusthaveatleastfourdunninglevels.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

3. An account is only dunned if all the overdue items have exceeded the

minimum days in arrears.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

4. Thedunningrunupdatesthedunningdatainthedunneditemsandaccounts.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

5. Adunningnoticeisonlysentifthedunningdatahaschangedsincethelast

dunning run or if “Alwaysdun?”isselected.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

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AC201 Lesson: The Dunning Run

Solution 11: The Dunning Run

Task 1:

Whyisitrightinsomecasesthatoverdueitemsarenotdunned?

1. Listsomereasonswhyoverdueitemsmightnotbedunned:

Answer:

- Account isnot containedin the parameters.

- Items are within the grace period.

- Itemsor accounts are blockedfor dunning

-Itemsoraccountshaveapaymentmethodforincomingpaymentsbutno

payment block.

-Theoverdueamountislessthantheminimumamount.

-Itemscanbeclearedwithoverdueitemsonthecreditside.

-Noneoftheitemsexceedstheminimumdaysinarrears(account).

-Thedunningdatahasnotchangedsincethelastdunningrunand“Always

dun?” is not selected.

Task 2:

The dunning proposal consistsof several steps.

1. Listthemainstepsinvolvedincreatingthedunningproposal:

Answer:

Account selection

Line item dunning

Account dunning

Task 3:

True or false?

1. The payment terms of a credit memo usually do not apply, and the due

dateiseithertheduedateoftheassociatedinvoiceorthebaselinedateof

the document.

Answer: True

2. Everydunningproceduremusthaveatleastfourdunninglevels.

Answer: False

Everydunningprocedurecanhavebetween1and9dunninglevels.

Continued on next page

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Unit3: AutomaticDunning AC201

3. An account is only dunned if all the overdue items have exceeded the

minimum days in arrears.

Answer: False

Ifoneoverdueitemhasexceededtheminimumdaysinarrears,theaccount

is dunned.

4. Thedunningrunupdatesthedunningdatainthedunneditemsandaccounts.

Answer: False

Thedunningdataisnotupdateduntilthedunningnoticesareprinted.

5. Adunningnoticeisonlysentifthedunningdatahaschangedsincethelast

dunning run or if “Alwaysdun?”isselected.

Answer: True

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AC201 Lesson: The Dunning Run

Lesson Summary

You should now be able to:

• Describehowthedunningprogramcreatesthedunningproposaldataset

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Unit3: AutomaticDunning AC201

Lesson: Editing the Dunning Proposal

Lesson Overview

Youcaneditthedunningproposaltomakeanychangesrequired.

Lesson Objectives

After completingthislesson, you will beable to:

• Editthedunningproposalcreatedbythedunningprogram

Business Example

The employees responsible for the dunning program want to know how the

proposalcanbeeditedinthesystem. Youexplaintheprocedure.

Figure 82: Editing the Dunning Proposal

Afterthedunningproposalhasbeencreated,itcanbeeditedbyaclerk.

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AC201 Lesson: Editing the Dunning Proposal

Tosupporttheclerk'swork,thefollowinglistscanbeprinted:

• Dunning statistics

• Dunning list

• Blocked accounts

• Blocked line items

• Dunning history

Asampleprintout canbemadeor displayedonscreen.

The changesto thedunningproposal are saved.

Important: Ifadunningproposalisnottobeusedforprinting,itmustbedeleted.

Otherwise,itblockstheselecteditemsforprocessinginotherdunningruns.

Figure 83: Edit Dunning Data

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Unit3: AutomaticDunning AC201

The clerk can:

• Blockanaccountinthecurrentdunningproposalorremovethedunning

block.

• Blockalineiteminthecurrentdunningproposalorremovethedunning

block.

• Lowerthedunninglevelofaniteminthecurrentdunningproposal.

• Changethedunningandcorrespondencedataofanaccountinthemaster

record.

Thischangedoesnotapplytothecurrentdunningrun.

• Change a document.

Thischangedoesnotapplytothecurrentdunningrun.

Hint: Onlychangesinthedunningproposalapplytothecurrentdunning

run.

The dunning level can beraised or lowered as required in themaster dataand

documents.

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AC201 Lesson: Editing the Dunning Proposal

Exercise 12: Editing the Proposal

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Checkyourknowledgeoftheeditingoptionsforthedunningproposal

Business Example

Thedunningproposalischeckedbythedunningclerkandeditedifnecessary.

Task:

True or false?

1. Afterthedunningproposalhasbeencreated,changestothedunningdatain

itemsormasterrecordsareignoredinthecurrentdunningrun.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

2. The dunning proposal can be edited, deleted, and recreated as often as

required.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

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Unit3: AutomaticDunning AC201

Solution 12: Editing the Proposal

Task:

True or false?

1. Afterthedunningproposalhasbeencreated,changestothedunningdatain

itemsormasterrecordsareignoredinthecurrentdunningrun.

Answer: True

Thedatawasalready selected fromthedatabase.

2. The dunning proposal can be edited, deleted, and recreated as often as

required.

Answer: True

Becausethedatabaseisnotchangeduntilthedunningnoticesareprinted.

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AC201 Lesson: Editing the Dunning Proposal

Lesson Summary

You should now be able to:

• Editthedunningproposalcreatedbythedunningprogram

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Unit3: AutomaticDunning AC201

Lesson: Printing Dunning Notices

Lesson Overview

Thislaststepinthedunningprocessinvolvesprintingthedunningnotices.

Lesson Objectives

After completingthislesson, you will beable to:

• Start the print run of the dunning program

• Explainthecriteriathatareusedtogroupitemsindunningnotices

• Describethe structureof the dunning form

Business Example

Thefunctionofthedunningprogramistocreatedunningnoticestobesenttothe

relevantbusinesspartners. Theemployeesintheaccountingdepartmentwould

like to know more about this step.

Figure 84: Scheduling Printing

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AC201 Lesson: Printing Dunning Notices

The print program for the dunning procedure:

• Groupsitemstobedunnedwithadunningnoticeaccordingtovariousrules

• Generates a dunning noticefor each group

• Entersthedunningdateandlevelinthedunneditemsandaccounts

If dunning notices are to be sent to one-time customers, the dunning data is

updated only in the relevant items.

Dunningnoticesareprintedinasequencedefinedbysortcriteria.

For information about hot to undo changes to dunning data in accounts and

documents, see SAP Note 6591.

Figure 85: Grouping Items in Dunning Notices

Items that are to be dunned are grouped together in dunning notices as long

as they have the same:

• Company code

• Dunning area (if dunning areas are used)

• Account

Itemsin aone-timeaccountaregroupedtogetherinonedunningnoticeifthey

have the same address.

Theitemsinadunningnoticearesortedaccordingtovarioussortcriteria.

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Unit3: AutomaticDunning AC201

Figure 86: Special Groupings (I)

Youcanalsogroupitemsbythefollowingcriteria. Examples:

• Dunning by dunning level:

In the company code specific settings for the dunning program, you can

choosewhetheraseparatedunningnoticeistobeprintedforeachdunning

level. Inthiscase,thetextforthedunningnoticeisselectedaccordingtothe

dunning levels of the grouped items.

• Grouping key:

Youcanenteragroupingkeyinthecustomer/vendoraccounttogroupitems

in dunning noticesthat havethesamevaluesin thefieldsassigned tothe

groupingkey. YoucanusethefieldsintheindextablesforopenitemsBSID

(customers) and BSIK (vendors).

• Decentralized processing:

Ifacustomerhasaheadofficewithseveralbranchoffices,itemsareposted

to the central account. As a result, the head office usually receives one

dunningnoticewithallthedueitemsfromitsbranchoffices. Ifdecentralized

processingisselectedinthebranchaccounts,dunningisprocessedlocally,

thatis, thenoticesaresent tothebranchoffices.

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AC201 Lesson: Printing Dunning Notices

Figure 87: Special Groupings (II)

Youcanusecross-companycodedunningtocombineoverdueitemsfromdifferent

companycodesinonedunningrun. Theoverdueitemsfromonecustomerthat

existindifferentcompanycodesaredunnedwithonedunningnotice. Theitems

are grouped according to predefined rules, for example, by dunning levels,

dunningareas,ordunninggrouping,andassignedtooneormoredunningnotices.

Thismeansthatyoudonothavetosendthecustomeraseparatedunningnotice

for each company code.

Ifyouwanttodundifferentcompanycodesatthesametime,youhavetoassign

the relevant company codes to a shared dunning company code. The dunning

procedure assigned to the account in the dunning company code is used. The

dunningfrequencyanddunningblocksarecheckedindividually, notjustinthe

dunning company code.

Ifadateforthelegaldunningprocedurehasbeenspecifiedforanaccountinthe

dunningcompanycode,thisalsoaffectsthedependentcompanycodes.

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Unit3: AutomaticDunning AC201

Figure 88: Dunning TextControl(Based on SAPscript)

Textsinitalicscanbecontrolledbythevariablesusedinthedunningformulas.

Standardtextsareavailableforenteringcompanycodeordunningareadatain

acompanycodeindependentform. Theaboveexamplecontainsthefollowing

standardtexts: ADRS_HEADER,ADRS_SENDER,ADRS_SIGNATURE,and

ADRS_FOOTER.Thesehavetobeassignedtoacompanycodeandadunning

area (optional).

Thedunningrecipientcanbedifferentfromtheaddressofthedunnedaccount.

Ifnospecificdunningclerkisenteredinthemasterdata,theaccountingclerk

is displayed.

Datainthedunningtextelement: Thedunninginterestdependsonthedunning

levelandiscalculatedusinganinterestindicator. Minimumamountsforinterests

canbeused. Topreventthepaymentdeadlinefromfallingonaholiday,apublic

holidaycalendarIDisassignedtothedunningprocedure. Thetotalofalldueitems

fromaspecifieddunningleveliscalculatedandcanbeusedinthedunningtext.

All items are generally printed at higher dunning levels to provide the

customer/vendor with an overview of the overall account balance. Items with

dunningblockorcollectionmethodarenotdisplayed. Ifthedunningnoticesfor

eachdunningleveloptionisselected,alistwithalltheitemscannotbeprinted.

Itemswithspecialdunningkeyscanbeprintedseparately.

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AC201 Lesson: Printing Dunning Notices

The dunning charges depend on the dunning level and can be either a fixed

amount or a percentage of the dunned amount. A minimum amount for the

dunning charges can be set.

Dunningnoticescanbeprintedwithanattachedpaymentformforbanktransfer

(Germany)orESRpayments(Switzerland). Thecustomercanusethispayment

form to pay the dunned amount.

Thepaymentformcanbeattachedtothedunningnotice(seeabove)orprintedon

aseparatepage. Thismeansthatthedunningnoticeformhastobechangedso

thatitcontainsaseparatewindowforthepaymentform,oraseparateformhas

to be created for the additional page.

Thedunningnoticemustonlycontainitemswiththecompanycodecurrency.

Thepaymentprogramcancreateapaymentadvicenotecontainingtheitemsin

thedunningnotice. Whenthecustomerpaysthedunnedamount,thisadvicenote

canbeusedtoassigntheincomingpaymenttotherelevantitems.

Thepaymentadvicenumberhas10digitsandstartswith08. Paymentadvicetype

08 must be definedin theconfiguration settings.

Thepaymentadvicenumbercanbeprintedonthedunningnoticeandthepayment

form (for example, in the Reference field).

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Unit3: AutomaticDunning AC201

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AC201 Lesson: Printing Dunning Notices

Exercise 13: Printing Dunning Notices

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Checkyour knowledgeofprintingdunningnotices

Business Example

Dunningnoticeshavetobeprintedandsenttocustomers.

Task:

True or false?

1. Onedunningformcanbeusedforalldunninglevels.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

2. Thedunningtextfordunninglevel3isstoredintextmodule513.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

3. Thelastdunninglevelisequaltothelegaldunningprocedure.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

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Unit3: AutomaticDunning AC201

Solution 13: Printing Dunning Notices

Task:

True or false?

1. Onedunningformcanbeusedforalldunninglevels.

Answer: True

Youcandecidetouseoneormoredunningforms.

2. Thedunningtextfordunninglevel3isstoredintextmodule513.

Answer: True

Text module513 isusedfor dunning level 3.

3. Thelastdunninglevelisequaltothelegaldunningprocedure.

Answer: False

Thelastdunningleveltriggersthemanualdunningprocedure,whichoften

endsinthelegaldunningprocedure. Thelegaldunningprocedureitselfdoes

not correspond to any dunning level.

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