AC050_EN_Col62_FV_Part_A4 (第8页) | ERP软件技术分享

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Unit5: AccountsReceivable AC050

Unit Contents

Lesson: AR Master Records in FI ............................................257

Procedure: Create a Customer Master using a reference............259

Exercise 10: Customer Master Data.....................................261

Lesson: Accounts Receivable Transactions.................................269

Procedure: Invoice/Credit Memo Entry - Enjoy Transaction..........272

Procedure: Posting Documents in Accounts Receivable using the

classic transactions.........................................................275

Procedure: Posting Incoming Cash......................................278

Procedure: Dunning........................................................284

Exercise 11: Accounting Transactions Within a Period in Accounts

Receivable...................................................................289

Lesson: Integration with Sales and Distribution.............................306

Procedure: Creating Customer Master Records for SD...............310

Procedure: Creating Sales Orders.......................................316

Procedure: Creating Outbound Deliveries ..............................318

Procedure: Using a Transfer Order as a Pick Order...................319

Procedure: Goods Issue Posting.........................................320

Procedure: Creating Billing Documents.................................321

Exercise 12: Business Process-Integration with Sales Order

Management ................................................................323

Lesson: Credit Management..................................................327

Procedure: Creating Credit Data.........................................330

Procedure: Monitoring Credit During Sales and Distribution

Processing...................................................................334

Exercise 13: Credit Management ........................................335

Lesson: Accounts Receivable Reporting....................................345

Procedure: Create the AR Summary and run the Credit Management

Early Warning list...........................................................348

Procedure: Printing Periodic Account Statements.....................350

Procedure: Generating Evaluations in the background ...............352

Exercise 14: Accounts Receivable Reporting ..........................353

Lesson: Accounts Receivable Period End...................................363

Procedure: Calculating Individual Value Adjustments.................366

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AC050 Lesson: AR Master Records in FI

Lesson: AR Master Records in FI

Lesson Overview

Inthislesson,wewilllearnhowtomaintaincustomermasterrecords. Manyof

theconceptslearnedintheaccountspayableunitapplytoaccountsreceivable,

suchasaccountgroupsandreconciliationaccounts.

Lesson Objectives

After completingthislesson, youwillbeable to:

• Maintain an AR master record in FI

• Describe the role of an account group

Business Example

A customer calls IDES to inform the accounting department of a change of

address. Anewmasterrecordmustbecreatedforacustomer.

Master Data

Figure 98: CustomerAccount in mySAP ERPFinancials

AswithG/Laccountsandvendor accounts, customeraccountsalsoconsistof

two segments.

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General data

A customer account is defined for all company codes at the client level.

Generaldata, such asthecustomer'saddress, isstoredhere. Generaldata

existsjustonceandpertainstoallcompanycodesthathavebusinesswith

the customer.

Company code segment(s)

Postingscannotbemadetothecustomeraccountforacompanycodeuntil

company code-specific settings have been created. The company code

segmentcontainsinformationthatpertainstojustonecompanycode,such

as agreed terms of payment.

Figure99: CompanyCodeViewoftheCustomerMasterRecord

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AC050 Lesson: AR Master Records in FI

Create a Customer Master using a reference

1. FromtheAccountsreceivablemenu,chooseMasterrecords>Create.

Transaction Code FD01

2. Enter the company code in which you want to create the customer.

Dependingonthetypeofnumberassignmenttobeused,youmaybe

required to enter an account number.

EnteranexistingcustomerandcompanycodeintheReferencesection.

Youcanuse acustomer master record fromany company code asa

reference. Tocontinue, chooseContinue .

3. TheCreatecustomerscreenappears. Checkthevarioustabpagesand

add to or change the default data.

4. Save the master record with .

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Unit5: AccountsReceivable AC050

Account Groups

Figure 100: Account Groups for Customers

In the same way asfor G/L accounts and vendor accounts, customer accounts

canbecombinedinvariousaccountgroups, sothattheycanbeorganizedand

managed more easily.

The accounts in an account group usually have similar characteristics. For

example, you could have one account group for domestic customers, one for

customersabroad,oneforaffiliatedcustomers,andoneforone-timeaccounts.

Account groups have a number range assigned to them. Number ranges are

of two types:

• Internal: Youdonotfillinthecustomercodewhencreatingthecustomer.

Instead, the system assigns you a customer code from the number range

assigned to the account group when the new customer master record is

created.

• External: You fill in the customer codewhen creating the customer. The

codecanbealphanumeric,ifthenumberrangeallowsforthat.

Accountgroupsdefinethelayoutofallpartsofthecustomermasterrecord. That

is, theydeterminewhichfieldsareoptional, required, displayed, orsuppressed

(hidden).

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AC050 Lesson: AR Master Records in FI

Exercise 10: Customer Master Data

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Create a list of customers

• Usethematchcodesearchfunctiontolookupacustomermasterrecord

• Maintain a customer master record

Business Example

Accounting transactions involving customers are recorded in the accounts

receivablesubledger. Theaccountsaredividedintoaccountgroupssothatalarge

numberof customerscanbeorganizedmoreeasily.

Customermasterdatacreationisusuallyinitiatedbysalesanddistribution,since

they generally make the first contact with customers. However, creation and

maintenanceandcanalsobecompletedbyaccounting.

Task 1: Maintain customer master records

TheBecker company of Berlin-Harmsdorf(Postal code134##) calledIDES to

informIDESofachangetothecompany'saddress. TheBeckeremployeedoes

notknowthecustomernumberatIDES.However,thecustomernumbercanbe

queried via the customer's postal code.

1. Use Find (binoculars to left of customer field) to search for customer by

its postal code.

Writedownthenumberof thecustomer account.

2. Enter the changes.

ThecompanyhasmovedtoAlexanderPl.##. Thepostalcodehaschanged

to 101##.

Carry out the desired changes to the customer master record. However,

do not change the country!

3. Becker is also a customer of IDES Canada. Do you need to send the

changes to Canada so that the accounting department there has the most

current information?

If no, why not?

Ifyes,whatadditionalstepsdoesIDESCanadaneedtocomplete?

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Unit5: AccountsReceivable AC050

Task 2: Track changes

Sothatchangestomasterrecordscanbetracked,achangedocumentiscreatedfor

everychangemade, recordingtheexactchangesmade.

1. Displaythechangedocumentforthechangesyoujustmadetothemaster

recordCustomer##. Whatinformationiscontainedinthechangedocument?

Task 3: Create a new customer in Company Code 1000

IDEShasanewcustomer. Createthenewcustomermasterrecord. Thecodefor

the new master record is New##. The code is not assigned automatically, but

entered manuallybyyou. UseCustomer##asareferencewhencreatingthe

newrecord. Thesystemusestheaccountgroup(KUNA:generalcustomers)of

the reference customer. Therefore, you should not need to fill in the Account

group field.

1. CreateNew##inCompanyCode1000. UsetheCustomer##inCompany

Code 1000 as a reference. Fill in a name and an address of your choice.

Choose the reconciliation account for the customers. Choose a term of

paymentthatrequiresimmediatepaymentwithnodiscounts.

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AC050 Lesson: AR Master Records in FI

Solution 10: Customer Master Data

Task 1: Maintain customer master records

TheBecker company of Berlin-Harmsdorf(Postal code134##) calledIDES to

informIDESofachangetothecompany'saddress. TheBeckeremployeedoes

notknowthecustomernumberatIDES.However,thecustomernumbercanbe

queried via the customer's postal code.

1. Use Find (binoculars to left of customer field) to search for customer by

its postal code.

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Unit5: AccountsReceivable AC050

Writedownthenumberofthecustomeraccount.

a) ChooseAccounting>Financialaccounting>AccountsReceivable>

Masterrecords>Changeor transactionFD02.

b) Choose Find .

c) Searchforacustomerusingaddressattributedialogbox:

Field Name Value

Postal code 134##

d) Choose Enter .

e) Writedownthenumberofthecustomeraccountfound: Customer##.

f) Select theentryfound by doubleclicking.

g) Choose Continue .

2. Enter the changes.

ThecompanyhasmovedtoAlexanderPl.##. Thepostalcodehaschanged

to 101##.

Carry out the desired changes to the customer master record. However,

do not change the country!

a) Enter the following data:

Field Name Value

Street/Housenumber Alexander Pl.##

Postal code 101##

b) Choose Save .

c) ChooseEnterifthereisamessageabouttheVATtax.

d) ReturntotheSAPEasyAccessmenubyselecting .

3. Becker is also a customer of IDES Canada. Do you need to send the

changes to Canada so that the accounting department there has the most

current information?

If no, why not?

Ifyes,whatadditionalstepsdoesIDESCanadaneedtocomplete?

a) No. Sincethecustomeraddressispartofthegeneraldata,theaddress

is valid for all company codes. IDES Canada does not need to do

anything.

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Field Name	Value
Postal code	134##

Field Name	Value
Street/Housenumber	Alexander Pl.##
Postal code	101##

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AC050 Lesson: AR Master Records in FI

Task 2: Track changes

Sothatchangestomasterrecordscanbetracked,achangedocumentiscreatedfor

everychangemade,recordingtheexactchangesmade.

1. Displaythechangedocumentforthechangesyoujustmadetothemaster

recordCustomer##. Whatinformationiscontainedinthechangedocument?

a) ChooseAccounting>Financialaccounting>AccountsReceivable>

Masterrecords>DisplaychangesortransactionFD04.

Field Name Value

Customer Customer##

Company code 1000

b) Choose Enter .

c) Drilldownononeofthefieldslistedbydoubleclicking.

The date of the change, the new value, and the old value are all

displayed.

d) Drilldownonthechangebydoubleclicking.

Thetimeofthechangeandtheusernameofthepersonwhomadethe

change aredisplayed. Choose Continue .

e) ReturntotheSAPEasyAccessmenu by typing /Ninthecommand

field.

Task 3: Create a new customer in Company Code 1000

IDEShasanewcustomer. Createthenewcustomermasterrecord. Thecodefor

the new master record is New##. The code is not assigned automatically, but

enteredmanually byyou. Use Customer##asareferencewhencreatingthe

newrecord. Thesystemusestheaccountgroup(KUNA:generalcustomers)of

the reference customer. Therefore, you should not need to fill in theAccount

group field.

1. CreateNew##inCompanyCode1000. UsetheCustomer##inCompany

Code 1000 as a reference. Fill in a name and an address of your choice.

Choose the reconciliation account for the customers. Choose a term of

paymentthatrequiresimmediatepaymentwithnodiscounts.

a) ChooseAccounting>FinancialAccounting>AccountsReceivable>

MasterRecords>CreateortransactionFD01.

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Field Name	Value
Customer	Customer##
Company code	1000

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Unit5: AccountsReceivable AC050

Field Name Value

Customer New##

Company Code 1000

Referencecustomer Customer##

Referencecompanycode 1000

Hint: If you get a message about the reference customer

havingadifferentaccountgroupthanyouhaveselected,you

selectedanaccountgroupbymistake. Changethedatainthe

AccountgroupfieldtoeitherSelect(noaccountgroupselected,

that is, use the account group of the reference customer),

or General Customers, which is the account group of the

reference customer, Customer##.

b) Choose Continue .

c) Fill inthefollowing dataintheAddresstab.

Field Name Value

Name <your choice>

Search term Group##

Street/housenumber <your choice>

Postal code/city <your choice of a

city>

Country DE

State <your choice>

Language German

d) Choose the Company code data button.

e) Select the Account Managementtab.

Field Name Value

reconciliationaccount 140000 (TradeReceivables)

f) Select thePayment transactions tab.

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Field Name	Value
Customer	New##
Company Code	1000
Referencecustomer	Customer##
Referencecompanycode	1000

Field Name	Value
Name	<your choice>
Search term	Group##
Street/housenumber	<your choice>
Postal code/city	<your choice of a city>
Country	DE
State	<your choice>
Language	German

Field Name	Value
reconciliationaccount	140000 (TradeReceivables)

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AC050 Lesson: AR Master Records in FI

Field Name Value

Terms of payment 0001 or ZB00

g) Choose Save .

h) Closethedialogboxusedtocreateanewcustomerbychoosingcancel

. ThiswilltakeyoubacktotheSAPEasyAccessmenu.

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Field Name	Value
Terms of payment	0001 or ZB00

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Unit5: AccountsReceivable AC050

Lesson Summary

You should now be able to:

• Maintain an AR master record in FI

• Describe the role of an account group

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AC050 Lesson: Accounts Receivable Transactions

Lesson: Accounts Receivable Transactions

Lesson Overview

AlthoughmosttransactionswithcustomersareenteredinSalesandDistribution,

invoicescanalsobeenteredinaccounting. Thesearemiscellaneousinvoicesthat

do not pertain to a sales order.

Paymentsarehandledinaccounting. Youwilllearnhowtoprocessanincoming

paymentwithanunderpayment(ashortpay). Inaddition,youwilllearnhowto

createcorrespondenceforcustomers,includingdunningnotices,andbeintroduced

totheset of reportsintheA/RInformationSystem.

Lesson Objectives

After completingthislesson, youwillbeable to:

• Createandchange customer invoices in FI

• Post a manual incoming payment

• Perform the dunning run

Business Example

• Customer## statesonthephonethaton the last invoice he receivedfrom

IDES,thepaymenttermsdidnotcontaintheusual3percentcashdiscount.

AfterspeakingtotheSalesandDistributiondepartment,thisturnsouttobe

anerror. Thecustomershouldthereforereceivethenormaldiscount.

• Theaccountingdepartmentreceivesapaymentadvice,whichstatesthata

customerisgoingtopayonly80percentoftheinvoiceamountbecausethe

deliverywasincomplete. Whenthecheckarrives,theaccountantpoststhe

difference as a residual item.

• Some important customers wish to receive monthly account statements.

Onceamonth,aspecialreportneedstobestartedtoselectthesecustomers

andprinttheaccountstatements. Thisreportisusuallystartedautomatically

byajob. Fordemonstrationpurposestheaccountantallowsyoutorunthe

reportonline. Othercustomersdonotpaytheirinvoicesontime,andmust

be sent a dunning notice.

Invoice/Credit Memo Entry

Nearly all invoices and credit memos from customers reach the Accounts

ReceivableviatheintegrationwiththeSalesOrderManagement. Inexceptional

cases, if there is no reference to a sales order, invoices and credit memos can

stillbeenteredusingtheEnjoytransaction. TheEnjoydocumententryscreenis

divided into the following areas:

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Unit5: AccountsReceivable AC050

Work templates

Here,youcanselectscreenvariants,accountassignmenttemplates,orheld

documents as references.

Header and customer data

Documentheaderandcustomerlineitemdataisenteredhere.

Line item information

TheG/Llineitemsforthedocumentareenteredhere.

Information area

Thedocumentbalanceandinformationaboutthecustomerisdisplayedhere.

Italsocontainsalinktothemasterdataandopenitems.

Figure 101: Enjoy Invoice/Credit Memo Entry

Thistransactioncanalsobeusedtocreatedocumentsinaforeigncurrency. The

foreigncurrencyamountistranslatedintolocalcurrencyusingdefinedexchange

rates.

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AC050 Lesson: Accounts Receivable Transactions

Figure 102: Enjoy Customer Invoice Screen

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Invoice/Credit Memo Entry - Enjoy Transaction

1. From the SAP Easy Access screen, choose Accounting >Financial

Accounting>AccountsReceivable>DocumentEntry>Invoice/Credit

MemoortransactionFB70foraninvoiceorFB75foraCreditNote.

2. The first time you carry out this transaction, a dialog box appears

prompting you to enter a company code. Enter the company code

requiredforyour invoicesor creditmemos. Forallfuturedocument

entrytransactions,thesystemdefaultsthiscompanycodeautomatically.

3. YouhavetomakethefollowingentriesontheBasicDatatab:

• Customer account number

• Invoice date

• Posting date

• Invoice amount

Alloftheotherspecificationsonthistabareoptionalentries:

Customer search

Ifyoudonotknowthecustomer/vendoraccountnumber,youcan

searchforitusingasearchterm. Ifyouhaveselectedtheoption

Complex Search for Business Partner under Editing Options,

and you start the transaction again, you first have to enter the

searchterm. Continueasifyouhadalreadyenteredthevendor

number. Thesystemsupportsthisprocessflowbydeactivating

theaccountnumber. Oncethecorrectaccountnumberhasbeen

determined, youcannotusethesearchtermagainfor thesame

posting. Instead,youhavetochangethevendornumbermanually.

Alternatively,ifyouonlywanttostartthesearchfunction,after

youhaveenteredthesearchtermchooseSearch. Youcanthen

start several search transactions.

Currency

ThesystemproposesthelocalcurrencydefinedinCustomizing.

Youcanalsohavethesystemproposeeithernocurrency,orthe

lastcurrencyused,bydefiningthisineditingoptions.

Changing theLeading Company Code

Ifthereceivableistobepostedinadifferentcompanycodetothe

oneproposed, youhavetodefinethenewcompanycodeusing

Change Leading Company Code.

Caution:

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AC050 Lesson: Accounts Receivable Transactions

Data isnot transferred when youchange thecompany

code. Ifyouhavealreadyentereddata,thesystemwarns

you that data may be lost.

Changing the Transaction

In the field Transaction, you can choosewhether you want to

enter an invoice or a credit memo. You can also change the

transactionduringdocumententry. Ifyouchangethetransaction,

thisgenerallychangesthedocumenttype.

Calculating Taxes

Ifthereareseveraltaxcodesintheinvoice,andthetaxamounts

aretobetakenfromtheinvoice,youcanenterthemontheTax

tab. Assoonasyouhaveeditedthisscreenonce,changestothe

taxdatacanonlybemadeonthisscreen. Notethatthetaxcode

mustbeassignedtotheG/Laccount items.

Ifyouwanttousetheamountfromtheinvoice,enterataxamount

manuallyanddeselecttheCalculateTaxflag.

Ifyouwantthesystemtocalculatethetaxautomaticallywhen

posting, select the Calculate Tax flag and do not enter a tax

amount. Thetaxcodeentryinthiscaseisalsoproposedinthe

G/L account items.

Ifthereisauniquetaxcodeinthedocument,youcanenterthis

in the tax amount second field. The tax code selected is then

proposed in the G/L account items.

4. ChooseContinue. Thesystemdeterminesthemostimportantmaster

data for the customer and displays this in the upper right part of

the entry screen. You can therefore check immediatelywhether the

customer is correct. In addition, the terms of payment from the

customer master dataarealso displayed.

Via Display Customer, you can go directly to the master record to

carry out any changes.

Hint:

Thechangesthatyoumakeinthemasterrecordarenottaken

intoaccountuntilyoupostthenextdocument.

Caution:

Youcanonlyenteradocumenttype,exchangerate,translation

date,cross-companycodenumber,invoicedate,orpostingdate

ifyouhavenotyetenteredanyG/Laccountitems. Afteryou

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Unit5: AccountsReceivable AC050

have entered the first G/L account item, you can no longer

changethedocumentcurrency. Ifyouwanttochangedata,you

mustfirstdeletetheG/Laccountitems.

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AC050 Lesson: Accounts Receivable Transactions

Posting Documents in Accounts Receivable using the

classic transactions

1. From the Accounts Receivable screen, call up the type of business

transactionrequired. Forexample,youcouldchooseDocumententry>

Other>Invoice-generaltransactionF-22orDocumententry>Other

>Credit memo - general transaction F-27.

2. Onthefirstscreen,entertherequiredheaderdata(usually: Document

date,documenttype,companycode,postingdate,andcurrency).

3. Alsoonthefirstscreen,enterthepostingkeyandthecustomeraccount

numberofthefirstlineitem. Confirmyourentrieswithenter.

Hint: Thepostingkeyandthereconciliationaccountforthe

customeraccount numberdeterminewhichfieldsappearon

the next screen.

4. Onthenextscreen,enterthedataforthefirstlineitem.

Hint: Thepostingkeyandtheaccountnumberattheendof

eachscreendeterminewhichfieldsaredisplayedonthenext

screen for entering a line item.

5. YouneedtoenteratleastonecustomerlineitemandoneG/Laccount

line item.

6. When the debits equal the credits and the data is complete, choose

Document >Postor topostthedocument.

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Unit5: AccountsReceivable AC050

Incoming Payments

Incomingpaymentscanbedealtwithinseveralwaysindifferentcompaniesand

countries. Incomingpaymentsarebasicallypostedasshowninthisfigure.

Figure 103: Incoming Payments

• Theitemsareclearedifthecustomerpayshisorheropenitemstothefull

amountorwithanauthorizeddeductionofcashdiscount.

• Ifaminorpaymentdifferenceexists,thiscanbechargedoffautomatically.

Themaximumamountthatconstitutesaminorpaymentdifferenceisdefined

in tolerance group settings.

• Anygreater payment difference(outsideof tolerance) must bedealt with

manually. Therearetwomethodsofpostingunderpayments:

– Partial payment: Theitembeingshort-paiddoesnotclear. A new

openitemintheamountofthepaymentiscreatedonthecreditside.

Thiscreditentryshowsuprightabovetheopenitembeingpaidand

it referencestheopen itembeingshort-paid.

– Residual item: The open invoice is cleared and a new open item

(residualitem)intheamountofthepaymentdifferenceiscreated.

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AC050 Lesson: Accounts Receivable Transactions

Figure 104: Process Incoming Payment Screen

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Unit5: AccountsReceivable AC050

Posting Incoming Cash

1. Choose Document entry > Incoming Payments from the Accounts

Receivable menu or transaction code F-28.

Thescreenforenteringthedocumentheaderdataappears

2. Enterdataasrequired. Enteratleastthedocumentdate,companycode,

and currency for the document header.

3. Enterthebankinformationincludingthebankclearingaccountandthe

amountreceived. Ifthereareanybankchargesonthetransactionthese

can also be entered at this point.

4. Enter theCustomer account number in therelevant field and select

process open items.

Hint:

If you want to post payments for open items from several

accounts,youcanalsospecifyaworklistintheAccountfield.

Note: Thisisjustonewayofprocessingopenitemsyoucan

also choose from the following

Normal OI(standard open items)

Standardopenitemsareallopenitemsnotpostedwith

specialG/Lindicators. Youmustselectstandardopen

items and/or open items from specific special G/L

transactionsfortheclearingtransaction.

Special GL ind.

AspecialG/Lindicatordesignatesitemspostedtospecial

G/Laccounts. Ifyouwanttodisplayopenitemspostedto

specialG/Laccounts,entertheappropriatespecialG/L

indicators,forexample,Afordownpayments.

Payment advice note number

You can enter the number of thepayment advice note

here. Onlythoseopenitemsthatarelistedinthepayment

advice note are displayed for processing. Additional

selectioncriteriaare thenignored.

The system automatically creates residual items and

payments on account if differences arise between the

paymentadvicenoteandtheopenitems.

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AC050 Lesson: Accounts Receivable Transactions

Ifyouspecifyapaymentadvicenotenumber,youdonot

have toenter the customer or vendor account number.

Theaccountnumberisautomaticallytransferredfromthe

payment advice note. If, however, you manage a lot

of payment advicenotesin thesystem, youmay want

to enter the account number to speed up the system

processing time.

Distribute by age

The system distributesthe clearingamount entered so

that the open items with the greatest number of days

in arrears are cleared first.

Automatic Search

Thesystemattemptstofindopenitemsthatcorrespondto

theclearingamountenteredorareclosesttoit.

Additional Selection

You can even choose specific types of open items to

be cleared. For example, you can choose open items

by document number or open items within a range of

amounts. Youcanusethisoptionifyouwanttoprocess

accountswith several openitems.

5. Youarenowinthelistofopenitemsavailableasdeterminedbythe

selectioncriteriainthepreviousstep. Thequickestwaytoprocessopen

itemsiswiththemouse. Youcanusethemousefor screenswith or

without commands.

• To activate or deactivate an open item with the mouse,

double-click the Amount field.

• Toactivateordeactivatethecashdiscountforanopenitemwith

themouse,double-clicktheCashDisc. fieldintheopenitem.

Hint: You can also enter a cash discount amount and

percentage directly intheopen item.

6. Once the value in the not-assigned field is zero, you can post the

transaction by selecting .

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Unit5: AccountsReceivable AC050

Dunning Functions

TheSAPsystemprovidesyouwithatoolthatautomaticallyanalyzesalltheopen

items and duns any items that are overdue. The system determines a dunning

level, whichis inaccordancewiththenumber of daysin arrears. Thedunning

leveldetermineswhichdunningchargesandinterestarecharged,aswellaswhich

dunningtextisselected. Thedunninghistorykeepsarecord of whichdunning

notices have been issued.

Figure 105: Dunning Functions

You can trigger automatic dunning for a single account (individual dunning

notice),oryoucanhavethedunningprogramcarryoutautomaticdunningfora

selected number of accounts.

Figure 106: Dunning Procedure

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AC050 Lesson: Accounts Receivable Transactions

Dunning is controlled by thedunning procedure. A dunning procedure must

be entered in every customer and/or vendor account that is to be included in

automatic dunning.

Adunningprocedurethatisvalidforone-timecustomersisenteredinone-time

accounts.

Youcandefineasmanydifferentdunningproceduresasyouwish. MySAPERP

Financialscomeswithseveral standarddunningproceduresthatcanbeusedas

a template for additional procedures.

Youcanspecifyhowthedunningrunistobeexecutedbyenteringparametersin

thedunningprogram. Youcanusetheparametersofanexistingdunningrunasa

templateandadjustthedatestomeetyourrequirements. Typicalparametersare

thecompanycodesandaccountsthataretobeincludedinthedunningrun.

Figure 107: Dunning Parameters

Dunning Run

Duringthedunningrun,accountsareselectedandcheckedfor overdueitems.

Thesystemthencheckswhetherdunningnoticesshouldbesentandassignsthe

relevantdunninglevels. Alldunningdataisstoredinadunningproposal.

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Unit5: AccountsReceivable AC050

Figure 108: Dunning Run

Thedunningproposalcanbeedited,deleted,andrecreatedasoftenasrequired

untiltheaccountingclerkissatisfiedwith theresult.

Figure 109: Changing the Dunning Proposal

The dunning proposal isnot a mandatory step; therefore, it can be omitted. If

Dunnprintwithschedulingisnotselected,thesystemwillnotproduceaproposal.

Rather,itwillprintthedunningnoticesassoonastheprogramhasbeenexecuted.

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AC050 Lesson: Accounts Receivable Transactions

Figure 110: Printing Dunning Notices

Inonestep,thesystemprintsthedunningnoticesandupdatesthedunningdata

inthemasterrecordsanddocuments,includingthedunningdatesandlevels.

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Unit5: AccountsReceivable AC050

Dunning

1. From the SAP Easy Access Menu, choose Accounting > Financial

accounting > Accounts receivable/Accounts payable > Periodic

processing>Dunningor transactioncodeF150.

The Dunning screen appears.

2. Enter the following data:

• Date of execution

Enterthedateforwhichthedunningrunshouldbeexecuted

• Identification

Enteranalphanumerickeythatuniquelyidentifiesthedunning

run. Thisisparticularlyusefulifyouscheduleseveraldunning

runs for the same day .

3. Choose the tab Parameters.

Here,youcaneitherenterdunningparameters,orcopytheparameters

fromapreviousdunningrun(choose). Otherwise,enterthefollowing

data

Dunning Date

Enterthedatetobeprintedonthedunningnotices.

Thisdateisthenthebasisforcalculatingthedaysinarrears. For

example,ifyourunthedunningprogramonFriday,butwantto

calculatethe days in arrears upuntil Monday, enter Monday's

date in this field.

Documents posted up to

Enter the date up to which documents should be considered

in the dunning run. The deciding factor is the posting date of

the document. Invoices that you post after this date are not

considered.

Company Code

Enterthecompanycodesthatyouwanttodun.

Account restrictions

Ifyouwanttorestrictdunningtospecificcustomersorvendors,

enter the required data. You thereby restrict the number of

accounts to be dunned.

To clear items with each other from a business partner that is

bothacustomerandavendor,enterbothaccountnumbers. The

dunningprogramthendeterminesajointbalance

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AC050 Lesson: Accounts Receivable Transactions

4. Youcanmakefurtherrestrictionstothedunningrun. Choosethetab

Free selection

Youcanenteruptoeightadditionalselectioncriteriaforaccountsand

documents. YoucanusefieldsfromtablesBSID,BSIK,KNA1,KNB1,

KNB5,LFA1,LFB1,LFB5asselectioncriteria. Youcanassignvalues

tothesefields,andincludeorexcludethosevaluesduringthesearch.

Thesystemexpectstheentriestobemadeeitherasalistofindividual

values,forexample,value1,value2,value3,orasalistofintervals,

suchas(fromvalue1,tovalue1),(fromvalue2,tovalue2). However,

youcanenterindividualspecificationsandintervalsatthesametime.

A comma must separate them, and no blanks should be used. Set

intervalsbetweenbrackets-(""). Specifyindividualvaluesusingthe

definedfieldlength; donotomitleadingzeros.

5. Saveyourentrieswith andthenchoosetheStatustab.

Here,thesystemdisplaysthecurrentstatusofthedunningruns.

6. OntheDunningscreen, choose Schedule

Tostartthedunningrunimmediately,selecttheStartimmediatelyfield.

Toschedulethedunningrun,enterthestartdateandtime.

Hint:

If you want to print the dunning notices straight away or

schedulethem,youcannolongereditthedunningproposal.

Ifyouwanttobeabletoeditthedunningproposal,youshould

carry out printing separately.

Tohavethedunningnoticesprintedafterthedunningrun,selectDunn.

print with scheduling?

7. Choose Schedule

8. WhenthestatusdisplayDunningselectioniscompleteappearsonthe

Dunningscreen,chooseDunningnotices>Changedunningnotices

or change.

9. Choose todisplayalltheaccountstobedunned.

Alternatively, select the accounts to be dunned by entering the

following criteria:

• Asinglecustomerorarangeof customers

• Asinglevendor or arangeof vendors

• Company code

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Unit5: AccountsReceivable AC050

• Accounting clerk

• Dunning areas

• Adunninglevelorrangeofdunninglevels

• Dunning block

Choose Continue.

10. Thedunningproposalisdisplayedwiththeaccountoverview

Selectanentryfromthelistandeditit. Youcan:

Block an account for the current dunning run or remove the

dunning block

From the account overview, you can prevent an account from

beingdunnedorremovethedunningblockbychangingtheentry

intheDunn.blockfield. Ifyousetanaccountdunningblock,then

youcannolongeredittherelevantdunningitems. However,this

dunningblockonlyappliesfor thecurrent dunningrun. Ifyou

wanttochangethedunningblockfortheaccountpermanently,

youhavetodothisinthecustomermasterrecord

Blockanaccountfordunningorremovetheblockinthemaster

record.

Fromtheaccountoverview,youcanbranchdirectlytothemaster

recordinordertomakeapermanentchangetothedunningblock

for an account. To do this, position the cursor on the relevant

accountandthenchoosetheMasterrecordfunction. Thistakes

youdirectlytothedunningdatawithinthemasterrecordwhere

youcanchangethedunningblock. Thisdunningblockchangeis,

however,notvalidforthecurrentdunningrun. Ifyouwantitto

applytothisrunaswell,thenyoumustalsomakethechangein

the account overview.

Change the dunning level of an item

From the account overview of the dunning proposal, you can

branchtotheitemoverviewbychoosing Dunningitems. This

overviewthendisplaystheindividualdocumentsfortheaccount

selected. Hereyoucanchangethedunninglevelbymakingan

entryin the Lv(dunning level) field.

Blockadocumentfordunningorremovetheblock

Fromtheitemoverview, youcanalsobranchtothedocument.

To do so, select the document - either by double clicking, or

selectingF2. Youcanchangethedunningblockinthedocument.

Thisdunningblockchangehowever,isnotvalidforthecurrent

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AC050 Lesson: Accounts Receivable Transactions

dunningrun. Ifyouwantittoapplytothisrunaswell,youmust

alsosetthedunningblockintheitemoverviewforthedunning

proposal.

11. Save your changes with

12. OntheDunningscreen,chooseDunningnotices>Scheduledunning

notice printout (printer icon).

Enterthedateandtimethatyouwantthesystemtoprintthedunning

notices,oralternativelychoosetheoptiontoprintoutimmediately.

Enterthefour-charactercodefortheprinterandchooseEnter.

Hint:

Ifthedunningnoticeprintoutisinterrupted,youcanrestartit.

ChooseDunningnotices>Restartprintout.

Youcanhavethesystemopticallyarchivedunningnoticesas

they are printed.

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AC050 Lesson: Accounts Receivable Transactions

Exercise 11: Accounting Transactions

Within a Period in Accounts Receivable

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Change a document

• Create a customer invoice in AR

• Manuallypostanincomingpaymentwithadifference

• Print a periodic account statement

• Createautomaticdunning notices(optional)

Business Example

As IDES implements the application component Sales Order Management,

customerinvoicesareposteddirectlyintheSalesOrderManagementinsteadofin

theCustomers. However,miscellaneousinvoicescanbepostedinARinfinancial

accounting. Customers is also responsible for processing incoming payments,

correspondence and dunning.

Task 1: Make and check changes to documents

Becker from Berlin (Customer##) claimsthat the5000 EURinvoice for order

800000##,whichitreceivedrecentlyfromtheIDESsalesorganization,contains

incorrectpaymentterms. Insteadoftheusual3percentcashdiscountforpayments

within14days,thetermsstatedarepaymentdueuponreceipt. Afterspeakingto

thesalesorganization,youdeterminethatthewrongtermswereenteredandthe

customer shouldreceivethenormal cash discount.

1. IDEShasconfigureditssystemsothattheordernumberisalwaysdisplayed

intheAssignmentfieldofthecustomerdocument. Selecttheinvoiceusing

this field and change the payment terms to ZB01. This is an invoice for

5000 EUR.

Makeanoteofthenumberofthechangeddocument.

Task 2: Track changes

Check whether thesystemcreated achangedocument for thechangesyoujust

made.

1. Displayyourchangesbylinkingtothemfromthedisplayofyourdocument.

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Unit5: AccountsReceivable AC050

Task 3: Create an AR invoice using the Enjoy screen

(optional)

IDEShasjustsoldsomegoodstoyournewcustomer,NEW##. Createaninvoice

for 500 EUR using the Enjoy screen in AR.

1. Createthe500EURinvoiceforNEW##. Useaccount800200astheoffset

account. Usetaxcode0O(outputtaxtraining0%). Simulateandaddtext

to the document before posting it.

Task 4: Create an AR invoice using the complex

posting screen (optional)

AlthoughmostinvoicesarecreatedthroughtheSalesOrderManagementprocess,

invoicescanbecreatedinaccounting. Theseinvoicesarenot relatedtoasales

order. TheycanbecreatedusingeithertheEnjoyorComplexscreensinAR.In

thisexercise,youwillcreateanewinvoiceusingtheComplexscreen.

1. Create a 700 EUR invoice using today's date for your new customer,

NEW##. Use the Complex screen and credit account 800200, revenue.

Use tax code 0O (output tax training 0%). Display theoverview of your

transaction before posting it.

Task 5: Post manual incoming payment with difference

Customers receives a check and payment information saying that Becker ##

(Customer##)isonlypaying80percentofa5,000EURinvoiceamount,sincethe

orderwasincomplete. Therefore,thecheckwasmadeoutforonly4,000EUR.

1. Post the incoming payment.

Postthe4,000EURchecktoIncomingpaymentaccount113108. Usetoday's

dateforthedocumentandpostingdatesandcreatearesidualitemforthe

paymentdifference. Recordthedocumentnumber.

Task 6: Check customer accounts

Checkwhethertheopenitemfor5,000EURwasactuallyclearedandwhethera

residual item was created.

1. DisplayallthelineitemsofCustomer## toseeiftheinvoiceclearedand

if aresidualitemwascreatedfor thedifference.

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AC050 Lesson: Accounts Receivable Transactions

Task 7: Run automatic dunning (optional)

IDES usesthedunningprogram, toremindcustomersofoverduepaymentson

items. Mostofthedunningparametersaresavedinso-calleddunningprocedures,

whichhavetobeenteredinthecustomermasterrecordsothattheaccountcanbe

dunned. IDES runsthedunningprogrameveryweek.

1. Check master records.

Checkwhetherdunningprocedure0001isenteredinthemasterrecordof

Customer##. Ifnot,makethisentry. Also,inorderforthedunningletterto

beprintedoutinthelanguageofyourcountry,youmustchangethelanguage

tothelanguageofyourcountryatthebottomoftheAddresstab.

2. Createadunningrunandmaintaintheparameters.

Today is the day on which the dunning program is to be run. Create a

dunningrunusingtodayastherundateandyourbusinessarea,BA##asthe

identification. Makeyourentriessothatalldocumentsthathavebeenposted

uptotodayforCustomer##incompanycode1000areselected.

Normally,IDESmakesthedunningrunforallcustomers.

Hint: Fortestpurposes,itisadvisabletoactivatetheadditionallog

sothatanyerrorscanbemoreeasilytraced. Activatetheadditional

log for your dunning run.

3. Create a dunning proposal.

Have the system start generating the dunning proposal by scheduling the

proposal to start immediately. Do not start theprinting of the dunning.

IDES usually schedules the dunning proposal to be processed in the

backgroundattimeswhenthesystemislessbusy. Keepupdatingthestatus

untilamessageisdisplayedtotellyouthatthedunningselectionhasbeen

created.

4. Customers clerks print out the dunning selection and check the dunning

proposalbeforetheactualdunningruntakesplace. Thishelpspreventthe

sending of incorrect dunning notices. You can also change the dunning

proposal. Forexample,itemsfromthedunningruncanberemovedorthe

dunning frequency can be reduced.

Check the dunning proposal on the screen and determine whether

Customer## will be dunned.

5. Afterthedunningproposalhasbeencheckedandapproved,starttheactual

dunningnoticeprintout. Itcreatesthedunningnoticesandentersthedunning

data(dunninglevelanddunningdate)inthemasterrecordanddocuments.

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Unit5: AccountsReceivable AC050

Start the dunning run by scheduling it to start immediately. Use printer

LP01 as the output device.

IDES usually schedulesthe dunning run in the same way as thedunning

proposal, to be processed in the background at times when the system is

less busy.

6. Gototheoutputcontrollertoviewtheautomatically-createddunningnotice.

7. Check the customer account.

Check whether the dunning run updated the dunning data in the master

record of Customer##.

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