AC010_EN_Col92_FV_Part_A4 (第6页) | ERP软件技术分享

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UnitSummary AC010

Unit Summary

You should now be able to:

• Create a list of vendors

• Maintainvendor master recordsin accounting

• Describe the role of an account group

• Post vendor invoices andcredit memos in FI

• Distinguish between the entry view and the general ledger view of a

document

• Createarecurringdocumentandexecutetherecurringentriesprogram

• Postamanualoutgoingpaymentandprint acheque

• Run the automatic payment program

• Checkaccount balances, lineitemsanddocuments

• DescribethemostimportantorganizationalunitsinMaterialManagement

• Describeandtrackthebasicpurchasing processinMaterial Management

anddescribeitseffectsin Financial Accounting

• Print balance confirmations

• Revalue foreign currency open items

• Regroupaccountspayableaccording toduedate

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AC010 Test Your Knowledge

Test Your Knowledge

1. VendorAccountsaremadeupoftwosegments. Whatarethey?

2. Thereconciliationaccountcanbefoundinthe

segment of the vendor master record.

Fillintheblankstocompletethesentence.

3. Whencreatinga vendormaster record, you can usethe functionalityof a

referencevendor. Whatisa referencevendor?

4. When you carry out vendor postings in SAP ERP Financials from the

EnjoySAPscreen,informationaboutthevendorisdisplayedwhenyouenter

thevendornumberandchooseEnter. Whatcanweuseitfor?

5. The is used in CO to post to

cost objects in controlling.

Fillintheblankstocompletethesentence.

6. For postings to recur on a regular basis, the

can be used

to generate the necessary documents.

Fillintheblankstocompletethesentence.

7. The parameters for the payment program define which

, and to

include in the automatic payment run.

Fillintheblankstocompletethesentence.

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TestYourKnowledge AC010

8. Duringtheproposalstageof thepaymentprogram, youcannot makeany

changesto what SAP R/3 proposes to pay.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

9. The two key organizational elements in MM are the ,

which is an operating area or branch within a company, and the

, which negotiates

conditions of purchase with vendors.

Fillintheblankstocompletethesentence.

10. A complete vendor master record consists

of three parts: ,

and

Fillintheblankstocompletethesentence.

11. Whenapurchaseorderiscreated,afinancialdocumentisalsocreated.

Determinewhetherthisstatementistrueorfalse.

□ True

□ False

12. In SAP ERP Financials, adjustments can be posted in

(such as periods 13-16) for

year-end closing adjustments.

Fillintheblankstocompletethesentence.

13. If the exchangeratehas moved inyour favor sincea vendor invoice was

posted,thefollowingDebitandCredittransactioniscreatedbytheforeign

currency revaluation program:

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AC010 Test Your Knowledge

14. The regrouping payables program can be used for three purposes. What

are they?

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TestYourKnowledge AC010

Answers

1. VendorAccountsaremadeupoftwosegments. Whatarethey?

Answer: Generaldata,whichexistsattheclientlevel,

andcompanycodedata,whichisspecifictoaparticularcompanycode

2. Thereconciliationaccountcanbefoundinthecompanycodesegmentofthe

vendor master record.

Answer: company code

3. Whencreatingavendormaster record, youcan usethefunctionalityof a

referencevendor. What isareferencevendor?

Answer: Areferencevendorisusedtohavedefaulteddatacomeoverwhen

creating a new vendor master record.

4. When you carry out vendor postings in SAP ERP Financials from the

EnjoySAPscreen,informationaboutthevendorisdisplayedwhenyouenter

thevendornumberandchooseEnter. Whatcanweuseitfor?

Answer: Itcanbeusedtoviewormakechangestothevendormasterrecord

whilemakingaposting. Youdonothavetoopenupanewsessionorexit

theVendorPostingscreen. Youcanalsolinktoopenitemsinthevendor's

account.

5. TheprimarycostelementisusedinCOtoposttocostobjectsincontrolling.

Answer: primary cost element

6. Forpostingstorecuronaregularbasis,therecurringentryprogramcanbe

used to generate the necessary documents.

Answer: recurring entry program

7. The parameters for the payment program define which company codes,

vendorsandinvoicestoincludeintheautomaticpaymentrun.

Answer: company codes, vendors, invoices

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AC010 Test Your Knowledge

8. During theproposalstageof thepayment program, you cannot makeany

changes to what SAP R/3 proposes to pay.

Answer: False

Editingthepaymentproposalallowstheusertomakechangestowhatthe

system proposes to pay.

9. The two key organizational elements in MM are the plant , which is an

operatingareaorbranchwithinacompany,andthepurchasingorganization,

whichnegotiatesconditionsofpurchasewithvendors.

Answer: plant, purchasing organization

10. Acompletevendormasterrecordconsistsofthreeparts: generaldata,data

ontheCompanyCodeanddataonthepurchasingorganization.

Answer: generaldata,dataontheCompanyCode,dataonthepurchasing

organization

11. Whenapurchaseorderiscreated,afinancialdocumentisalsocreated.

Answer: False

A financial document is created when goods are received and when the

invoiceisreceived,butnotwhenthepurchaseorderiscreated.

12. InSAPERPFinancials,adjustmentscanbepostedinspecialperiods(such

asperiods13-16)foryear-endclosingadjustments.

Answer: special periods

13. If the exchangeratehas moved in your favor since avendor invoicewas

posted,thefollowingDebitandCredittransactioniscreatedbytheforeign

currency revaluation program:

Answer: Debit: Balancesheetadjustmentaccount;Credit: Revenuefrom

foreign currency valuation.

14. The regrouping payables program can be used for three purposes. What

are they?

Answer: 1) Regrouping payables according to their remaining term; 2)

Regroupingvendorswithadebitbalance; 3)Vendorswhosereconciliation

account has changed.

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Unit3: AccountsPayable AC010

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Unit 4

Accounts Receivable

Unit Overview

Manyoftheconceptswewillcoverinaccountsreceivablewereintroducedinthe

AccountsPayableunit,suchasaccountgroupsandpostingtoasubledgeraccount

usingboththeEnjoyandtheComplexpostingscreens. Inadditiontotheconcepts

alreadycoveredin theAccountsPayableunit, youareintroducedtosomenew

tasks such as posting incoming payments from customers and sending them

correspondence,includingdunningnotices. Thisunitalsoshowsyouhowsales

ordersareprocessedfromasalesanddistributionperspectiveandhowaccounting

documentsarecreatedautomaticallyduringthedeliveryandbillingsteps. Finally,

wewilllearnabouthowdisputecasescanbemanagedintheSAPsystem.

Unit Objectives

After completing thisunit, you will beableto:

• Maintaincustomer masterrecordsin accounting

• Describe the role of an account group

• Enterandchangecustomerinvoicesinaccounting

• Post a manual incoming payment

• Create dunning notices automatically

• Request customer correspondence

• Analyze customer accounts

• Usetheaccountsreceivableinformationsystem

• Createdisputecasesforaccountsreceivableaccounting

• Process and close dispute cases

• DescribethemostimportantorganizationalunitsinSalesOrderManagement

• DescribethebasicsalesprocessinSalesOrder Managementandtraceits

effects in external Accounting

• Post value adjustments

• Run the balance carry forward program

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Unit4: AccountsReceivable AC010

Unit Contents

Lesson: Customer Master Data...............................................191

Exercise 12: Customer Master Data.....................................195

Lesson: Daily Accounting Transactions in Accounts Receivable.........204

Exercise 13: Accounting Transactions Within a Period in Accounts

Receivable...................................................................209

Lesson: Dunning and Correspondence......................................220

Exercise 14: Dunning and Correspondence............................227

Lesson: Business Process Integration with FSCM – Dispute

Management.....................................................................241

Exercise 15: Integration with FSCM – Dispute Management

(OPTIONAL).................................................................247

Lesson: Integration with Sales Order Management........................255

Exercise 16: Integration with Sales Order Management..............263

Lesson: Closing Operations in Accounts Receivable......................272

Exercise 17: Closing Procedures in Accounts Receivable............279

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AC010 Lesson: Customer Master Data

Lesson: Customer Master Data

Lesson Overview

This lesson explainshow to maintaincustomermaster records. Manyof the

conceptslearnedintheaccountspayableunitalsoapplytoaccountsreceivable,

suchasaccountgroupsandreconciliationaccounts.

Lesson Objectives

After completingthislesson, youwillbeable to:

• Maintaincustomer masterrecordsin accounting

• Describe the role of an account group

Business Example

A customer calls IDES to inform the accounting department of a change of

address. Anewmasterrecordmustbecreatedforacustomer.

Figure 61: Customer Account in SAP ERP Financials

AswithG/Laccountsandvendor accounts, customeraccountsalsoconsistof

two areas.

General data

A customer account is defined for all company codes at the client level.

Generaldata, suchasthecustomer'saddress, isstoredhere. Generaldata

appliesforallcompanycodesthatdobusinesswiththecustomer.

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Unit4: AccountsReceivable AC010

Company code segment(s)

Postingscannotbemadetothecustomeraccountforacompanycodeuntil

company code-specific settings have been created. The company code

segmentcontainsinformationthatpertainstojustonecompanycode,such

as agreed terms of payment.

Figure62: CompanyCodeViewoftheCustomerMasterRecord

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AC010 Lesson: Customer Master Data

Figure 63: Account Groups for Customers

InthesamewayasforG/Laccountsandvendoraccounts,customeraccountsare

stored in various account groups, so that they can be organized and managed

more easily.

The accounts in an account group usually have similar characteristics. For

example, you could have one account group for domestic customers, one for

customersabroad,oneforaffiliatedcustomers,andoneforone-timecustomers.

Account groups have a number range assigned to them. Number ranges are

of two types:

• Internal: Do not enter a customer number when creating the customer.

Instead,thesystemassignsyouacustomernumberfromthenumberrange

assigned to the account group when the new customer master record is

created.

• External: Enterthecustomernumbermanuallywhencreatingthecustomer.

Thenumbercanbealphanumeric,ifthenumberrangeallowsforthat.

Accountgroupsdefinethelayoutofallpartsofthecustomermasterrecord. That

is,theydeterminewhichfieldsareoptional,mandatory,displayed,orhidden.

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Unit4: AccountsReceivable AC010

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AC010 Lesson: Customer Master Data

Exercise 12: Customer Master Data

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Create a list of customers

• Usethematchcodesearchfunctiontolookupacustomermasterrecord

• Maintain a customer master record

Business Example

Accounting transactions involving customers are recorded in the accounts

receivablesubledger. Theaccountsaredividedintoaccountgroupssothatalarge

numberof customerscanbeorganizedmoreeasily.

Customermasterdatacreationisusuallyinitiatedbysalesanddistribution,since

they generally make the first contact with customers. However, creation and

maintenanceandcanalsobecompletedbyaccounting.

Task 1: Create a customer list

Create a customer list for company code 1000. Afterwards, create a list of all

customersinaccountgroupKUNA(Generalcustomers).

1. Createalistofallcustomersincompanycode1000.

2. Useadynamicselection tocreatealist of all customersinaccount group

KUNA (General customers).

Task 2: Maintain customer master records

TheBeckercompanyinBerlin(postalcode134##)calledIDEStoinformIDES

ofachangetothecompany'saddress. TheBeckeremployeedoesnotknowthe

customernumberatIDES.However,thecustomernumbercanbequeriedviathe

customer's postal code.

1. Use Find (binoculars to left of customer field) to search for customer by

its postal code.

Writedownthenumberof thecustomer account.

2. Enter the changes.

ThecompanyhasmovedtoAlexanderPl.##. Thepostalcodehaschanged

to 101##.

Carry out the desired changes to the customer master record. However,

do not change the country!

Continued on next page

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Unit4: AccountsReceivable AC010

3. Becker is also a customer of IDES Canada. Do you need to send the

changes to Canada so that the accounting department there has the most

current information?

If no, why not?

Ifyes,whatadditionalstepsdoesIDESCanadaneedtocomplete?

Task 3: Track changes

Sothatchangestomasterrecordscanbetracked,achangedocumentiscreatedfor

everychangemade, recordingtheexactchangesmade.

1. Displaythechangedocumentforthechangesyoujustmadetothemaster

recordCustomer##. Whatinformationiscontainedinthechangedocument?

Task 4: Display changes to multiple accounts

To see what changes were made to all customer accounts today, execute the

related program.

1. Runthereportthatdisplayschangestocustomermasterrecords.

Task 5: Create a new customer in Company Code 1000

IDEShasanewcustomer. Createthenewcustomermasterrecord. Thenumber

forthenewmasterrecordisNew##. Thenumberisnotassignedautomatically,

butenteredmanuallybyyou. UseCustomer##asareferencewhencreatingthe

newrecord. Thesystemusestheaccountgroup(KUNA:Generalcustomers)

ofthereferencecustomer. Therefore,youshouldnotneedtofillintheAccount

group field.

1. CreateNew##inCompanyCode1000. UsetheCustomer##inCompany

Code 1000 as a reference. Fill in a name and an address of your choice.

Choose the reconciliation account for the customers. Choose a term of

paymentthatrequiresimmediatepaymentwithnodiscounts.

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AC010 Lesson: Customer Master Data

Solution 12: Customer Master Data

Task 1: Create a customer list

Create a customer list for company code 1000. Afterwards, create a list of all

customersinaccountgroupKUNA(Generalcustomers).

1. Createalistofallcustomersincompanycode1000.

a) ChooseAccounting→FinancialAccounting→AccountsReceivable

→InformationSystem→ReportsforAccountsReceivableAccounting

→ Master Data → Customer List

Field Name Value

Company code 1000

b) Choose Execute.

2. Useadynamicselection tocreatealist of all customersinaccount group

KUNA (General customers).

a) ReturntoCustomerListbyclickingthegreenarrowonce.

Field Name Value

Company code 1000

b) Choose (Dynamic selections) (third icon on the upper left of the

screen).

c) Inthehierarchystructure(left-handsideofthescreen),selectAccount

group andthenCopyselected(arrowtotheleftof thetrashcan). In

this way, the field to the field iscopied to the right in theDynamic

selections area.

d) Dynamic Selection input:

Field Name Values

Account group KUNA (General

customers)

e) Choose Execute.

f) ReturntotheSAPEasyAccessmenu by typing /Ninthecommand

field.

Continued on next page

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Field Name	Value
Company code	1000

Field Name	Value
Company code	1000

Field Name	Values
Account group	KUNA (General customers)

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Unit4: AccountsReceivable AC010

Task 2: Maintain customer master records

TheBeckercompanyinBerlin(postalcode134##)calledIDEStoinformIDES

ofachangetothecompany'saddress. TheBeckeremployeedoesnotknowthe

customernumberatIDES.However,thecustomernumbercanbequeriedviathe

customer's postal code.

1. Use Find (binoculars to left of customer field) to search for customer by

its postal code.

Writedownthenumberofthecustomeraccount.

a) ChooseAccounting→FinancialAccounting→AccountsReceivable

→ Master Records → Change.

b) Choose SearchCust (the binoculars).

c) Searchforacustomerusingaddressattributedialogbox:

Field Name Value

Postal code 134##

d) Choose Enter.

e) Writedownthenumberofthecustomeraccountfound: Customer##.

f) Select the entry found.

g) Choose Continue.

2. Enter the changes.

ThecompanyhasmovedtoAlexanderPl.##. Thepostalcodehaschanged

to 101##.

Carry out the desired changes to the customer master record. However,

do not change the country!

a) Enter the following data:

Field Name Value

Street/Housenumber Alexander Pl.##

Postal code 101##

b) Choose Save.

c) ChooseEntertoconfirmthemessageaboutVATifprompted.

d) Return to the SAP Easy Access menu.

Continued on next page

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Field Name	Value
Postal code	134##

Field Name	Value
Street/Housenumber	Alexander Pl.##
Postal code	101##

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AC010 Lesson: Customer Master Data

3. Becker is also a customer of IDES Canada. Do you need to send the

changes to Canada so that the accounting department there has the most

current information?

If no, why not?

Ifyes,whatadditionalstepsdoesIDESCanadaneedtocomplete?

a) No. Sincethecustomeraddressispartofthegeneraldata,theaddress

isvalidforallcompanycodes. ThismeansthatIDESCanadadoesnot

need to change anything.

Task 3: Track changes

Sothatchangestomasterrecordscanbetracked,achangedocumentiscreatedfor

everychangemade,recordingtheexactchangesmade.

1. Displaythechangedocumentforthechangesyoujustmadetothemaster

recordCustomer##. Whatinformationiscontainedinthechangedocument?

a) ChooseAccounting→FinancialAccounting→AccountsReceivable→

Master Records → Display Changes.

Field Name Value

Customer Customer##

Company code 1000

b) Choose Enter..

c) Double-click on one of the fields listed.

The date of the change, the new value, and the old value are all

displayed.

d) Double-click on the change.

The time of the change and the user name of the person who made

the change are displayed.

e) ReturntotheSAPEasyAccessmenu by typing /Ninthecommand

field.

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Field Name	Value
Customer	Customer##
Company code	1000

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Unit4: AccountsReceivable AC010

Task 4: Display changes to multiple accounts

To see what changes were made to all customer accounts today, execute the

related program.

1. Runthereportthatdisplayschangestocustomermasterrecords.

a) ChooseAccounting→FinancialAccounting→AccountsReceivable

→InformationSystem→ReportsforAccountsReceivableAccounting

→MasterData→DisplayChangestoCustomers.

Field Name Value

Changed on <today's date>

b) Choose Execute.

A list of all changesmade isdisplayed.

c) ReturntotheSAPEasyAccessmenubytyping /Ninthecommand

field.

Task 5: Create a new customer in Company Code 1000

IDEShasanewcustomer. Createthenewcustomermasterrecord. Thenumber

forthenewmasterrecordisNew##. Thenumberisnotassignedautomatically,

butenteredmanuallybyyou. UseCustomer##asareferencewhencreatingthe

newrecord. Thesystemusestheaccountgroup(KUNA:Generalcustomers)

ofthereferencecustomer. Therefore,youshouldnotneedtofillintheAccount

group field.

1. CreateNew##inCompanyCode1000. UsetheCustomer##inCompany

Code 1000 as a reference. Fill in a name and an address of your choice.

Choose the reconciliation account for the customers. Choose a term of

paymentthatrequiresimmediatepaymentwithnodiscounts.

a) ChooseAccounting→FinancialAccounting→AccountsReceivable→

Master Records → Create.

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Field Name	Value
Changed on	<today's date>

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AC010 Lesson: Customer Master Data

Field Name Value

Customer New##

Company Code 1000

Referencecustomer Customer##

Referencecompanycode 1000

Hint: If you get a message about the reference customer

havingadifferentaccountgroupthanyouhaveselected,you

selectedanaccountgroupbymistake. Changethedatainthe

AccountgroupfieldtoeitherSelect(noaccountgroupselected,

that is, use the account group of the reference customer),

or General Customers, which is the account group of the

reference customer, Customer##.

b) Choose Continue.

c) Fillinthefollowing dataintheAddresstab.

Field Name Value

Name <your choice>

Search term Group##

Street/house number <your choice>

Postal code/city <your choice>

Country DE

State <your choice>

Language Your course language

d) Choose the Company Code Data button.

e) Select the Account Managementtab.

Field Name Value

reconciliationaccount 140000 (domesticcustomers)-

is alreadyproposed

f) Select the Payment transactionstab.

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Field Name	Value
Customer	New##
Company Code	1000
Referencecustomer	Customer##
Referencecompanycode	1000

Field Name	Value
Name	<your choice>
Search term	Group##
Street/house number	<your choice>
Postal code/city	<your choice>
Country	DE
State	<your choice>
Language	Your course language

Field Name	Value
reconciliationaccount	140000 (domesticcustomers)- is alreadyproposed

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Unit4: AccountsReceivable AC010

Field Name Value

Terms of payment 0001 or ZB00

g) Choose Save.

h) Closethe dialog boxusedtocreateanewcustomer by choosing

(cancel). ThiswilltakeyoubacktotheSAPEasyAccessmenu.

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Field Name	Value
Terms of payment	0001 or ZB00

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AC010 Lesson: Customer Master Data

Lesson Summary

You should now be able to:

• Maintaincustomer masterrecordsin accounting

• Describe the role of an account group

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Unit4: AccountsReceivable AC010

Lesson: Daily Accounting Transactions in Accounts

Receivable

Lesson Overview

AlthoughmosttransactionswithcustomersareenteredinSalesandDistribution,

invoicescanalsobeenteredinaccounting. Thesearemiscellaneousinvoicesthat

do not pertain to a sales order.

Paymentsarehandledinaccounting. Youwilllearnhowtoprocessanincoming

payment with an underpayment (a short pay).

Lesson Objectives

After completingthislesson, you will beable to:

• Enterandchangecustomer invoicesinaccounting

• Post a manual incoming payment

Business Example

• Thecustomer“Customer##”statesonthephonethatonthelastinvoicehe

receivedfromIDES,thepaymenttermsdidnotcontaintheusual3%cash

discount. AfterspeakingtotheSalesandDistributiondepartment,thisturns

outtobeanerror. Thecustomershouldthereforereceivethenormaldiscount.

• Theaccountingdepartmentreceivesapaymentadvice, whichstatesthata

customerisgoingtopayonly80percentoftheinvoiceamountbecausethe

deliverywasincomplete. Whenthecheckarrives,theaccountantpoststhe

difference as a residual item.

• Some important customers wish to receive monthly account statements.

Onceamonth,aspecialreportneedstobestartedtoselectthesecustomers

andprinttheaccountstatements. Thisreportisusuallystartedautomatically

byajob. Fordemonstrationpurposestheaccountantallowsyoutorunthe

reportonline. Othercustomersdonotpaytheirinvoicesontime,andmust

be sent a dunning notice.

Invoice/Credit Memo Entry

Nearly all invoices and credit memos from customers reach the Accounts

ReceivableviatheintegrationwiththeSalesOrderManagement. Inexceptional

cases, if there is no reference to a sales order, invoices and credit memos can

stillbeenteredusingtheEnjoytransaction. TheEnjoydocumententryscreenis

divided into the following areas:

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

Work templates

Here,youcanselectscreenvariants,accountassignmenttemplates,orheld

documents as references.

Header and customer data

Documentheaderandcustomerlineitemdataisenteredhere.

G/L account items

TheG/Llineitemsforthedocumentareenteredhere.

Information area

Thedocumentbalanceandinformationaboutthecustomerisdisplayedhere.

Italsocontainsalinktothemasterdataandopenitems.

Figure 64: Enjoy Invoice/Credit Memo Entry

Thistransactioncanalsobeusedtocreatedocumentsinaforeigncurrency. The

foreigncurrencyamountistranslatedintolocalcurrencyusingdefinedexchange

rates.

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Unit4: AccountsReceivable AC010

Figure 65: Enjoy Customer Invoice Screen

Incoming Payments

Incomingpaymentscanbedealtwithinseveralwaysindifferentcompaniesand

countries. Incomingpaymentsarebasicallypostedasshowninthisfigure.

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

Figure 66: Incoming Payments

• Theitemsareclearedifthecustomerpaysopenitemsinthefullamountor

with an agreed cash discount.

• Ifaminorpaymentdifferenceexists,thiscanbechargedoffautomatically.

Themaximumamountthatconstitutesaminorpaymentdifferenceisdefined

in tolerance group settings.

• Anygreater payment difference(outsideof tolerance) must bedealtwith

manually. Therearetwomethodsofpostingthesepaymentdifferences:

– Partial payment: Theitembeingshort-paid doesnot clear. Anew

openitemintheamountofthepaymentiscreatedonthecreditside.

Thiscreditentryshowsupright abovetheopenitembeingpaidand

itreferencestheopen itembeingshort-paid.

– Residual item: The open invoice is cleared and a new open item

(residualitem)intheamountofthepaymentdifferenceiscreated.

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Unit4: AccountsReceivable AC010

Figure 67: Process Incoming Payment Screen

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

Exercise 13: Accounting Transactions

Within a Period in Accounts Receivable

Exercise Objectives

After completingthisexercise, youwillbeableto:

• Change a document

• Create a customer invoice in AR

• Manuallypostanincomingpaymentwithadifference

Business Example

SinceIDESimplementsthe Sales OrderManagement application component,

customerinvoicesareposteddirectlyinSalesOrderManagement insteadofin

AccountsReceivable. However,miscellaneousinvoicescanbepostedinARin

Financial Accounting. Accounts Receivableis alsoresponsiblefor processing

incoming payments.

Task 1: Make and check changes to documents

Becker from Berlin (Customer##) claims that theEUR5000 invoice for order

800000##,whichitreceivedrecentlyfromtheIDESsalesorganization,contains

incorrectpaymentterms. Insteadoftheusual3percentcashdiscountforpayments

within14days,thetermsstatedarepaymentdueimmediately. Afterspeakingto

thesalesorganization,youdeterminethatthewrongtermswereenteredandthe

customer shouldreceivethenormal cash discount.

1. IDEShasconfigureditssystemsothattheordernumberisalwaysdisplayed

intheAssignmentfieldofthecustomerdocument. Selecttheinvoiceusing

this field and change the payment terms to ZB01. This is an invoice for

EUR 5000.

Makeanoteofthenumberofthechangeddocument.

Task 2: Track changes

Check whether thesystemcreated achangedocument for thechangesyoujust

made.

1. Displaythechangedocumentforthechangesyoujustmadetothepayment

terms.

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Unit4: AccountsReceivable AC010

Task 3: Create an AR invoice using the Enjoy screen

(optional)

IDEShasjustsoldsomegoodstoyournewcustomer,NEW##. Createaninvoice

for EUR 500 using the Enjoy screen in AR.

1. Create the EUR 500 invoice for NEW##. Use account 800200 as the

offsetting account. Use tax code 0O (output tax training 0%). Add text

to the document before posting it.

Task 4: Create an AR invoice using the complex

posting screen (optional)

AlthoughmostinvoicesarecreatedthroughtheSalesOrderManagementprocess,

invoicescanbecreatedinaccounting. Theseinvoicesarenot relatedtoasales

order. TheycanbecreatedusingeithertheEnjoyscreenortheentryscreenfor

complexpostinginAR.Inthisexercise,youwillcreateanewinvoiceusingthe

invoice general (complex) entry screen.

1. Create a EUR 700 invoice using today's date for your new customer,

NEW##. Use the F-22 transaction (invoice-general) and credit account

800200, (revenue account). Use tax code 0O (output tax training 0%).

Displayanoverviewofyourtransactionbeforepostingit.

Task 5: Post manual incoming payment with difference

AccountsreceivablereceivesacheckandpaymentinformationsayingthatBecker

##(Accountnumber: Customer##)isonlypaying80%ofaEUR5,000invoice

amount because theorder was incomplete. For this reason, the check is made

out for only EUR 4,000.

1. Post the incoming payment.

PosttheEUR4000checktoaccount113108forIncomingPayments. Use

today'sdateforthedocumentandpostingdatesandcreatearesidualitem

forthepaymentdifference. Makeanoteofthedocumentnumber.

Task 6: Check customer accounts

CheckwhethertheopenitemforEUR5000wasactuallyclearedandwhethera

residual item was created.

1. DisplayallthelineitemsofCustomer## toseeiftheinvoiceclearedand

if aresidualitemwascreatedfor thedifference.

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

Solution 13: Accounting Transactions

Within a Period in Accounts Receivable

Task 1: Make and check changes to documents

Becker from Berlin (Customer##) claims that theEUR5000 invoice for order

800000##,whichitreceivedrecentlyfromtheIDESsalesorganization,contains

incorrectpaymentterms. Insteadoftheusual3percentcashdiscountforpayments

within14days,thetermsstatedarepaymentdueimmediately. Afterspeakingto

thesalesorganization,youdeterminethatthewrongtermswereenteredandthe

customer shouldreceivethenormal cash discount.

1. IDEShasconfigureditssystemsothattheordernumberisalwaysdisplayed

intheAssignmentfieldofthecustomerdocument. Selecttheinvoiceusing

this field and change the payment terms to ZB01. This is an invoice for

EUR 5000.

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Unit4: AccountsReceivable AC010

Makeanoteofthenumberofthechangeddocument.

a) SelectAccounting→FinancialAccounting→AccountsReceivable→

Account →Display/Change LineItems.

Field name Value

Customer account Customer##

Company code 1000

b) Choose Execute.

c) Ifthe“assignment”columndoesnotappear,youcangotothe1SAP

“Standardlocalcurrency”layoutviathemenubarSettings→Layout

→ Choose.

d) Search for the open item using 800000## (order number) under

Assignment,andselectitbydouble-clicking. (Alternatively,youcan

choosethe“binoculars”pushbuttoninthestandardtoolbarandsearch

for the specified number.)

e) SwitchtochangemodebychoosingtheChangeDisplay/ChangeMode

icon at the upper left of the screen.

f) Change the payment terms to ZB01.

g) Writedownthenumberofthedocumentyouarechanging.

h) Choose Save.

i) ChooseEnterandconfirmthemessageaboutchangingtheterms.

j) GobacktotheSAPEasyAccessmenubyentering/Ninthecommand

field.

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Field name	Value
Customer account	Customer##
Company code	1000

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

Task 2: Track changes

Check whether thesystemcreated achangedocument for thechangesyoujust

made.

1. Displaythechangedocumentforthechangesyoujustmadetothepayment

terms.

a) ChooseAccounting→FinancialAccounting→AccountsReceivable→

Document → Display Changes.

b) Thedocumentnumber of thechangeddocument should appear asa

default value. If it does not, enter it.

c) Choose Enter.

d) The result of changing the terms of payment is displayed. You can

displayadditionaldetailsonanylineitembyselectingthatitem.

e) Go back to the SAP EasyAccessmenu.

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Unit4: AccountsReceivable AC010

Task 3: Create an AR invoice using the Enjoy screen

(optional)

IDEShasjustsoldsomegoodstoyournewcustomer,NEW##. Createaninvoice

for EUR 500 using the Enjoy screen in AR.

1. Create the EUR 500 invoice for NEW##. Use account 800200 as the

offsetting account. Use tax code 0O (output tax training 0%). Add text

to the document before posting it.

a) ChooseAccounting→FinancialAccounting→AccountsReceivable

→ Document Entry → Invoice.

Basic data tab page:

Field name Value

Customer NEW##

Invoicedate/postingdate <Today's date>

Amount 500

Tax code 0O (Output tax 0%)

b) G/L line items:

Field name Value

G/L acct 800200

D/C Credit

Amount indoc. curr. 500

Tax code 0O

c) ChooseSimulate. Navigatetothecustomerlineitemtoaddtextofyour

choicetothedocument. ChooseBack(greenarrow).

d) Choose Post (the icon).

e) Makea noteof the document number.

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Field name	Value
Customer	NEW##
Invoicedate/postingdate	<Today's date>
Amount	500
Tax code	0O (Output tax 0%)

Field name	Value
G/L acct	800200
D/C	Credit
Amount indoc. curr.	500
Tax code	0O

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

Task 4: Create an AR invoice using the complex

posting screen (optional)

AlthoughmostinvoicesarecreatedthroughtheSalesOrderManagementprocess,

invoicescanbecreatedinaccounting. Theseinvoicesarenot relatedtoasales

order. TheycanbecreatedusingeithertheEnjoyscreenortheentryscreenfor

complexpostinginAR.Inthisexercise,youwillcreateanewinvoiceusingthe

invoice general (complex) entry screen.

1. Create a EUR 700 invoice using today's date for your new customer,

NEW##. Use the F-22 transaction (invoice-general) and credit account

800200, (revenue account). Use tax code 0O (output tax training 0%).

Displayanoverviewofyourtransactionbeforepostingit.

a) SelectAccounting→FinancialAccounting→AccountsReceivable→

Document Entry → Invoice - General.

Field name Value

DocumentdateandPostingdate <Today's date>

Company code 1000

Currency EUR

Document type DR

First line item

Posting key 01

Account NEW##

b) Choose Enter.

c) Enter thefollowingdatain thenext screen:

Field name Value

Amount 700

Tax code 0O (Output tax

(training) 0%)

Next line item

Posting key 50

Account 800200

d) Choose Enter.

e) Enter thefollowingdatain thenext screen.

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Field name	Value
DocumentdateandPostingdate	<Today's date>
Company code	1000
Currency	EUR
Document type	DR
First line item
Posting key	01
Account	NEW##

Field name	Value
Amount	700
Tax code	0O (Output tax (training) 0%)
Next line item
Posting key	50
Account	800200

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Unit4: AccountsReceivable AC010

Field name Value

Amount 700

Tax code 0O (Output tax

(training) 0%)

Choose the Display Document Overview icon to review your

transaction before posting. Select Post.

f) Record your document number.

Task 5: Post manual incoming payment with difference

AccountsreceivablereceivesacheckandpaymentinformationsayingthatBecker

##(Accountnumber: Customer##)isonlypaying80%ofaEUR5,000invoice

amount because theorder was incomplete. For this reason, the check is made

out for only EUR 4,000.

1. Post the incoming payment.

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Field name	Value
Amount	700
Tax code	0O (Output tax (training) 0%)

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

PosttheEUR4000checktoaccount113108forIncomingPayments. Use

today'sdateforthedocumentandpostingdatesandcreatearesidualitem

forthepaymentdifference. Makeanoteofthedocumentnumber.

a) SelectAccounting→FinancialAccounting→AccountsReceivable

→Document Entry →IncomingPayments.

Field name Value

DocumentdateandPostingdate <Today's date>

Company Code 1000

Bank Data

Field name Value

Account 113108

Amount 4000

Open Item Selection

Field name Value

Account Customer##

b) SelecttheProcessopenitemsbuttonattheupperleftedgeofthescreen.

c) Deselect all but theEUR 5000open itemby double-clickingon the

amountsoftheinvoicesyouwanttodeselect. TheEUR5000invoice

shouldremainhighlighted(inacolor),whilethedeselectedinvoices

should turn black.

d) Select the Res. items tab. Double-click in the empty field labeled

Residualitems,nexttothehighlighteditem. Theresidualitemamount

iscalculatedandenteredinthefieldautomatically.

e) Post by choosing the Post icon.

f) Make anote of the document number.

g) Go back to the SAP EasyAccessmenu.

Note: Donotclearanymoreinvoicesforcustomer##sincetheseopen

itemsare still neededfor other exercises.

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Field name	Value
DocumentdateandPostingdate	<Today's date>
Company Code	1000

Field name	Value
Account	113108
Amount	4000

Field name	Value
Account	Customer##

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Unit4: AccountsReceivable AC010

Task 6: Check customer accounts

CheckwhethertheopenitemforEUR5000wasactuallyclearedandwhethera

residual item was created.

1. DisplayallthelineitemsofCustomer## toseeiftheinvoiceclearedand

if aresidualitemwascreatedfor thedifference.

a) SelectAccounting→FinancialAccounting→AccountsReceivable→

Account →Display/Change LineItems.

Field name Value

Customer account Customer##

Company Code 1000

All items Selection

b) Choose Execute.

c) SearchfortheEUR5000item. Youshouldbeabletofinditwiththe

cleared items.

d) Search for theresidual item using the document number you wrote

down. It should appear asanew open item.

e) GobacktotheSAPEasyAccessmenubyentering/Ninthecommand

field.

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Field name	Value
Customer account	Customer##
Company Code	1000
All items	Selection

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AC010 Lesson: Daily AccountingTransactions inAccounts Receivable

Lesson Summary

You should now be able to:

• Enterandchangecustomerinvoicesinaccounting

• Post a manual incoming payment

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Unit4: AccountsReceivable AC010

Lesson: Dunning and Correspondence

Lesson Overview

Inthislesson,youlearnhowtocreatecorrespondenceforcustomers. Youarealso

introduced to creating dunning notices. The lesson finishes by looking at the

reportsintheaccountsreceivableinformationsystem.

Lesson Objectives

After completingthislesson, you will beable to:

• Create dunning notices automatically

• Request customer correspondence

• Analyze customer accounts

• Usetheaccountsreceivableinformationsystem

Business Example

Someimportantcustomerswishtoreceivemonthlyaccountstatements. Oncea

month,aspecialreportneedstobestartedtoselectthesecustomersandprintthe

account statements. This report is usually started automatically by a job. For

demonstrationpurposes,theaccountantallowsyoutorunthereportonline.

Othercustomershavenotpaidtheirinvoicesontime,andmustthereforebesent

a dunning notice.

Dunning Functions

TheSAPsystemprovidesyouwithatoolthatautomaticallyanalyzesalltheopen

itemsanddunsanyitemsthatareoverdue. Thesystemdeterminesadunninglevel,

whichcorrespondstothenumberofdaysinarrears. Thedunningleveldetermines

thedunningchargesandinterestlevied,aswellaswhichdunningtextisselected.

Thedunninghistorykeepsarecordofwhichdunningnoticeshavebeenissued.

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AC010 Lesson: Dunning and Correspondence

Figure 68: Dunning Functions

You can trigger automatic dunning for a single account (individual dunning

notice),oryoucanhavethedunningprogramcarryoutautomaticdunningfora

selected number of accounts.

Figure 69: Dunning Procedure

Dunning is controlled by thedunning procedure. A dunning procedure must

be entered in every customer and/or vendor account that is to be included in

automatic dunning.

Adunningprocedurethatisvalidforone-timecustomersisenteredinone-time

accounts.

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Unit4: AccountsReceivable AC010

You can define as many different dunning procedures as you wish. SAP ERP

Financialscomeswithseveralstandarddunningproceduresthat canbeusedas

a template for additional procedures.

Youcanspecifyhowthedunningrunistobeexecutedbyenteringparametersin

thedunningprogram. Youcanusetheparametersofanexistingdunningrunasa

templateandadjustthedatestomeetyourrequirements. Typicalparametersare

thecompanycodesandaccountsthataretobeincludedinthedunningrun.

Figure 70: Dunning Parameters

Dunning Run

Duringthedunningrun,accountsareselectedandcheckedforoverdueitems.

Thesystemthencheckswhetherdunningnoticeshavetobesentandassignsthe

relevantdunninglevels. Alldunningdataisstoredinadunningproposal.

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AC010 Lesson: Dunning and Correspondence

Figure 71: Dunning Run

Thedunningproposalcanbeedited,deleted,andrecreatedasoftenasrequired

untiltheaccountingclerkissatisfiedwiththeresult.

Figure 72: Changing the Dunning Proposal

The dunning proposal is not a mandatory step; therefore, it can beomitted. If

Dunn.printwithschedulingisnotselected,thesystemwillnotproduceaproposal.

Instead,itwillprintthedunningnoticesassoonastheprogramhasbeenexecuted.

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